Business Information Systems

NA

Contents of the course are presented through exposition of concepts and examples, their explanation and dialogue.

Group work is used to promote discussion on the contents subjects.

Several enterprise information systems can be implemented to support business processes and the emergent digital ecosystems. In many cases, information systems allow business redesign and new forms of interactions with business partners. This unit will address the specification, design, and implementation of business processes supported by emerging information technologies and enterprise architectures. Different enterprise information systems will be studied, including ERP (Enterprise Resourse Planning), CRM (Customer Relationship

Management), SCM (Supply Chain Management), HCM (Human Capital Management) and other platforms that are driving digital transformation and industry 4.0.

1.Enterprise Information Systems (EIS): Foundations

2. Historical Perspective of Enterprise Information Systems

3. Types of EIS and the Solutions Available on the Market

4. Enterprise Application Integration

5. Enterprise Modeling, objectives and tools

6. Business Process Management (BPM)

7. Enterprise Architecture and Enterprise Engineering

8. Digital Transformation and Industry 4.0

• - carrying out group work, all of which are presented in class (10 points) - 50.0%
• - a written test (individual) quoted at 10 points - 50.0%

• - carrying out a job (quoted at 5 points) - 25.0%
• - an individual written test (priced at 15 points) - 75.0%

NAO

Laudon, Kenneth C. and Laudon (2012). Management Information Systems (12th Edition), Prentice Hall, ISBN:978-0-13-607846-3

Giachetti, Ronald E. Design of enterprise systems: Theory, architecture, and methods. CRC Press, 2016. Cassidy, Anita, and Keith Guggenberger. A practical guide to information systems process improvement. CRC Press, 2000.