Change Management and Coaching

To know coaching as a professional practice, framing it within other personal, professional and
organizational development practices;
To understand individual and organizational change generated from coaching processes;
To understand the importance and usefulness of coaching in the organizational change process
management;
To know the main characteristics of a coaching process;
To know the determinants of success of a coaching process, as a change-generating process.

1. Coaching as a personal, professional and organizational development practice
1.1 What is coaching and its areas of influence
1.2 Coaching relationship with other development practices such as consulting, mentoring, psychotherapy,
or counseling
1.3 The coach (coaching professional)
2. Change management and coaching processes
2.1 Type and level of results of a coaching process
2.2 Coaching as part of other individual and organizational change projects
2.3 The leader-coach
3. Phases and key components of a coaching process
3.1 The initial assessment
3.2 Methods and intervention techniques
3.3 Monitoring and evaluation of results
4. Determinants of success in a coaching process
4.1. The organization
4.2 The coachee
4.3 The coach
4.4 Match coach-coachee

NAO

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