Corporate Social Responsibility in Tourism

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1. Corporate Social Responsibility (CSR) and sustainable tourism

1.1. Fundamentals of ethics, CSR and sustainable development

1.2. Guiding principles and policies for responsible tourism

1.3 Tourism and climate change: the challenge of carbon neutrality

2. Corporate social responsibility as a factor of business competitiveness and tourism territories

2.1 Strategic intervention areas: internal and external dimensions

2.2. Indicators for sustainable tourism development

2.3 Certification systems

3. Sustainable tourism projects: best practices case studies

The objectives of the curricular unit are based on the development of skills that enable students to build critical thinking about concepts and tools associated with ethics and social and environmental responsibility of organizations in the tourism sector. Students are expected to be able to:

1- Understand the principles and guidelines underlying S.S.R., aligned with the Sustainable Development Goals and focused on the promotion of circular economy, carbon neutrality and ethics;

2 – Reflect on the main ethical, environmental and social problems in tourism enterprises and territories;

3 – Develop behaviours for ethical decision making and SR based on the most appropriate strategies in view of the challenges posed by the development of tourism activity;

4 – Promote the rational use of resources through the integration of sustainable management practices that enhance business competitiveness and tourism destinations.

1. Corporate Social Responsibility (CSR) and sustainable tourism

1.1. Fundamentals of ethics, CSR and sustainable development

1.2. Guiding principles and policies for responsible tourism

1.3 Tourism and climate change: the challenge of carbon neutrality

2. Corporate social responsibility as a factor of business competitiveness and tourism territories

2.1 Strategic intervention areas: internal and external dimensions

2.2. Indicators for sustainable tourism development

2.3 Certification systems

3. Sustainable tourism projects: best practices case studies

• - Exam - 100.0%

• - Frequency - 40.0%
• - Exercícios em aula/relatório de visita de estudo - 20.0%
• - Trabalho de grupo/análise de casos - 40.0%

NAO

Carroll, A. (2015). Corporate Social Responsibility: the centerpiece of competing and complementary frameworks. Organizational Dynamics, 44, 87-96.

Crossley, E. (2020). Ecological grief generates desire for environmental healing in tourism after COVID-19.Tourism Geographies, 22:3, 536- 546.

European Environmental Agency (2018). Tourism and the Environment – Towards a reporting mechanism in Europe. Barcelona: ETC/ULS. LIMA, S. (2008). A Gestão Ambiental no Sector Hoteleiro. Lisboa: GEOTA.

Madanaguli. A. et al (2021). Corporate social responsibility and sustainability in the tourism sector: A systematic literature review and future outlook. Sustainable Development, 30:447–461.

Turismo de Portugal (2022). Business: Sustentabilidade e Turismo: http://business.turismodeportugal.pt/pt/crescer/sustentabilidade