Information Systems in Tourism

Base Knowledge

Non applicable

Teaching Methodologies

The contents will be exposed using practical examples in a computer room; followed by execution by the students. The evaluation is designed to measure the degree of fulfillment of each of the competences and will be carried out through individual assessment.

Learning Results

1. To produce text documents using templates, styles, automatic references and custom print tools.

2. To produce multimedia presentations using principles of effective communication.

3. To search the WWW, to collect and archive statistical data in spreadsheet tables, performing basic analysis.

4. To produce and select text and images for publication on the WWW, appropriate to the chosen medium.

5. To know the tourism professional software terminology, functionalities and basic procedures.

6. To use effectively the Turismo de Portugal professional portal.

Program

1. Document production for printing: Text preparation and automatic formatting and printing; Digital photography edition and graphic organizer design; Preparation of brochures, panels and presentations.

2. Obtain tourism information on the WWW: Information: tourism and travel services and statistics; Storing and analyzing data in spreadsheets.

3. Provide tourism information to the WWW to publicize activities and services: Participation in sales and selfbooking sites; Membership in quality brand sites (e.g. Natural.pt); Active presence on the WWW: content publishing on sharing sites, blogs and micro-blogs (e.g. YouTube, WordPress, Facebook).

4. Software solutions for the tourism industry (terminology, environment, features and procedures): Computer reservation systems (CRS): GDS Galileo and Amadeus; Tour operator and travel agency software; Use of the WWW Turismo de Portugal services: RNT, SGUT, etc.

Internship(s)

NAO

Bibliography

CMAP (sd)-Documentation & Support http://cmap.ihmc.us/documentation-support

DIGIKAM (sd)-Documentation https://www.digikam.org/documentation

FOTOR (sd)-Help Center http://help.fotor.com

GALILEO (sd)-Galileo Travelport Portugal (Mediante parceria, apresentação de funcionalidades utilizando programa educacional)

GNOME (sd)- Dia Documentation @ GNOME Wiki! https://wiki.gnome.org/Apps/Dia/Documentation

HARVEY, G (2011)-Excel 2010 Para Totós. Porto Editora (9789720452368)

JESUS, C (2011)-Exercícios de Word 2010 & 2007. FCA – Editora Informática (9789727226726)

MARQUES, PC (2011)-Exercícios de Powerpoint 2010& 2007. FCA – Editora Informática (9789727227167)

MICROSOFT OFFICE (sd)-Ajuda e formação do Microsoft Office – Suporte do Office https://support.office.com/pt-pt/

PINTO, MP (2011)-Microsoft Word 2010. Edições Centro Atlântico (9789896151102)

Protocolos de exercícios a efetuar em aulas e manuais de cada um dos programas utilizados.