Leadership and Management of Teams in Tourism

NA

In this curricular unit, the following teaching methods are used:

1. Expository, using audiovisual means to explain the syllabus;

2. Active, through the resolution of practical cases and discussion of case studies and scientific articles;

3. Collaborative, through group work.

At the end of the course unit the learner is expected to be able to:

a) Identify the skills required to lead people and groups in the tourism sector;

b) Develop leadership behaviors appropriate to the tourism sector;

c) Develop management skills, articulating the management of human resources with the overall management of the organization in the tourism sector;

d) Develop specific skills for the creation of motivated and autonomous teams in the tourism sector.

1. The new leadership challenges for the 21st century

2. Motivation management in the tourism sector

3. Leading in the tourism sector

Contingency theories and situational approach to leadership Transactional and transformational leadership

Leadership styles Emotional intelligence

4. Team management in tourism Work groups vs. work teams Autonomous work groups

• - Individual work - 50.0%
• - Exam - 50.0%

• - Group work - 50.0%
• - Frequency - 50.0%

NAO

Cunha, M. P., Rego, A., Cunha, R. C. , Cabral-Cardoso, C., Marques, C. A., & Gomes, J. F. (2015). Manual de Gestão de Pessoas e do Capital Humano (3.ª ed.). Sílabo.

Paauwe, J., Guest, D. E., & Wright, P. M. (2013). HRM & Performance: Achievements and Challenges. John Wiley & Sons.

Quinn, R. E., Bright, D. S., & Sturm, R. E. (2020). Becoming a Master Manager: A Competing Values Approach (7th ed.). John Wiley & Sons.