Base Knowledge
Know the Manager’s Functions: Planning, Organizing, Motivation, Leadership and Controlling. Distinguish manager functions from business functions.
Teaching Methodologies
The UC teaching methodology comprises lectures followed by the resolution of several practical exercises with the participation of students.
Learning Results
This curricular unit aims to provide the student with a set of current knowledge about Operations Management, above all, it intends to highlight the role of the Operations function in the competitiveness and sustainability of organizations.
It is intended that students have knowledge of a set of methods and techniques about the Planning and Control of Operations in order to improve the productivity, effectiveness and efficiency of organizations.
At the end of the course, students should be able to:
- Identify and explain the main concepts of Operations Management;
- Use the main tools that allow improving the production processes of any company;
- Analyze the performance of the Operations function in any organization.
Program
1 – Introduction to Production and Operations Management
1.1 What is Production and Operations Management?
1.2 Characterization of the Production function
1.3 The Historical Evolution of Production and Operations Management
1.4 The role of Production in the global strategy
1.5 Productivity and competitiveness
1.6 Process Analysis
1.7 “Lean Management”
2 – Planning and Control of Operations
2.1 Planning and the need to plan
2.2 Gantt Chart
2.3 PERT/CPM Models
2.4 Production Planning
2.5 JIT and Kanban
3 – Location, Organization and Programming
3.1 The location of production facilities
3.2 Capacity of facilities
3.3 Layout types
3.4 Programming of Operations
4 – Stock Management
4.1 Definition and objectives of stocks
4.2 Stock Management Systems
4.3 ABC analysis applied to stocks
4.4 Stock costs
4.5 Economic stock management
4.6 MRP
4.7 CRP
5 – Quality Management
5.1 The evolution of the concept of Quality
5.2 TQM and its benefits
5.3 The certification of quality management systems
Curricular Unit Teachers
Internship(s)
NAO
Bibliography
Fundamental Bibliography
- Jacobs, F. e R. Chase – Operations and Supply Chain Management, 16ª Edition, McGraw-Hill, 2020
- Lisboa, J. e C. Gomes – Gestão de Operações, 3ª Edition, Vida Económica, 2018
- Lopes, J. – Gestão da Produção e Operações, 1ª Edition, Escolar Editora, 2020
Complementary Bibliography
- Collier, D. e J. Evans – Operations and Supply Chain Management, 2ª Edition, Cengage Learning, 2020
- Courtois, A. et. al. – Gestão da Produção, 5ª Edition, Lidel, 2007
- Heizer, J. et al. – Operations Management (Sustainability and Supply Chain Management), 13ª Edition, Pearson, 2020
- Krajewski, L. et al. – Operations Management: Processes and Supply Chains, 12ª Edition, Prentice Hall, 2018
- Meredith, J. e S. Shafer – Operations and Supply Chain Management for MBAs, 7ª Edition, Wiley, 2019
- Pereira, A.– Gestão de Operações,1ª Edition, Escolar Editora, 2010
- Pinto, J. – Gestão de Operações, 3ª Edition, Lidel, 2010
- Reis, F. – Gestão da Produção e Operações, 1ª Edition, Universidade Aberta, 2008
- Reis, R. – Manual da Gestão de Stocks, 2ª Edition, Editorial Presença, 2008
- Russell, R. e B. Taylor – Operations and Supply Chain Management, 10ª Edition, Wiley, 2021
- Rodrigues, C. – Introdução à Gestão das Operações, 1ª Edition, Rei dos Livros 2008
- Roldão, V. e J. Ribeiro – Gestão das Operações, 1ª Edition, Monitor, 2007
- Schroeder, R. e S. Goldstein – Operations Management in the Supply Chain, 8ª Edition, McGraw-Hill, 2021
- Stevenson, W. – Operations Management, 14ª Edition, McGraw-Hill, 2020