Base Knowledge
There is no recommended Basic Knowledge.
Teaching Methodologies
The curricular unit will be developed according to a theoretical-practical model with structured exposition of the contents and respective analysis and discussion or debate. An interrogative and interactive methodology will be used prior to the presentation of the main contents and concepts, and demonstration/exemplified by their practical application in everyday situations and resorting, whenever justified, to audiovisual means. It will also include moments of work in small groups, with tutorial support and the performance of dramatization exercises, role-playing, group dynamics and others, with guidance, and also autonomous study with research on the exposed content and reading and critical analysis of texts/articles.
Learning Results
The student must acquire:
Knowledge of:
* Communication and interpersonal relationships;
* Individual and group behavior and its influences.
Skills for:
* Adopt verbal and non-verbal communication and interaction strategies with patients, other professionals and the public;
* Understand the surrounding world in the individual and relational scope;
* Recognize and discuss the importance of behavior in interpersonal relationships;
* Demonstrate empathy towards each other’s needs.
competencies for:
* Communicate and interact appropriately, in different professional contexts;
* Deal appropriately with the user and their family, respecting differences, rights and needs;
* Thinking critically about some psychological phenomena that have an impact on everyday life;
* Interpret and analyze human behavior
Program
- Human communication and interpersonal relationships
1.1. human communication
pragmatics of communication
Importance of studying communication and communication functions
Verbal (oral and written) and non-verbal communication, face-to-face communication and interview
Barriers to communication and communication fidelity
Attitudes in communication
1.2. Interpersonal relationship
Interpersonal relationship styles
social interaction and interpersonal relationships
Factors that affect the quality of interpersonal relationships
Self-concept, self-esteem and attributional processes
Social cognition, impressions and factors for its formation, categorization and its dysfunctions.
2. Conflict in interpersonal relationships
Types of conflict
Dealing with conflicts and its handling skills
3. Motivation
Motivation and behavior
Motivation theories and approaches
4. The group – Group phenomena and leadership processes
4.1. group interaction and identity
Definition, characteristics and types of groups
The behavior in the group
Group work and its advantages and disadvantages
Communication, effectiveness and group productivit
Group cohesion and compliance pressure
4.2. Leadership
Leadership characteristics and styles
Roles and consequences of leadership.
Curricular Unit Teachers
Internship(s)
NAO
Bibliography
Inglês:
Primary bibliography:
*Abreu, M. V. (1998). Cinco ensaios sobre motivação. Coimbra: Almedina.
*Chiavenato, I. (2000). Introdução à teoria geral da administração. (6ª ed. rev. e act.). Rio de Janeiro: Campus. XXVI, 700 p. ISBN 85-352-0557-8.
*Fachada, M. O. (2012). Psicologia das relações interpessoais (2ª Edição). Lisboa: Edições Sílabo.
*Feldman, R. (2001). Compreender a psicologia. Lisboa: McGraw Hill.
*Fiske, J. (1998). Introdução ao estudo da comunicação. Lisboa: Edições Asa.
*Marc, E., & Dominique, P. (1996). Interacção social. Porto: Rés Editora.
*Leyens, J.P. (1985). Teorias da personalidade na dinâmica social: Teorias da personalidade na dinâmica social. Lisboa:Verbo.
*Porritt, L. (1992). Interaction strategies : an introduction for health professionals. 2nd ed. Melbourne: Churchill Livingstone. ISBN 0-443-04214-4.
*Serra, A. V. (1986). Motivação e aprendizagem. Porto: Contraponto.
*Wright, B. (1992). Skills for caring: communication skills. Edimburgo: Churchill Livingstone.
Secondary bibliography
*Academia de Líderes Ubuntu (2019). Construir pontes Ubuntu. Juventude em Ação; Eramus +. Link para download: https://www.academialideresubuntu.org/pt/publicacoes/livro#:~:text=Livro%20%22Construir%20Pontes%22&text=%E2%80%9CGostar%C3%ADamos%20de%20acreditar%20que%20o,culturais%20ou%20da%20sociedade%20civil.
*Berlo, D. K. (2003). O processo de comunicação: Introdução à teoria e à prática. São Paulo: Martins Fontes.
*Prette, A & Prette, Z. (2010). Psicologia das Relações Interpessoais: Vivências para o trabalho em grupo. São Paulo: Vozes.
*Rego, A. (2016). Comunicação pessoal e organizacional: teoria e prátIca (4ª Edição). Lisboa: Edições Sílabo, Lda.
*Santos, L.I.M.M.S. (2019). A liderança como fator potenciador de motivação (Dissertação de Mestrado não publicada). Escola Superior de Gestão do Instituto Politécnico de Tomar. Link para download: https://comum.rcaap.pt/bitstream/10400.26/31449/1/Disserta%C3%A7%C3%A3o-Lideran%C3%A7a_-motiva%C3%A7%C3%A3o%2030_12.pdf
*Watzlawick, P., Beavin, J., & Jackson, D. (1967), (1998). Pragmática da comunicação humana: um estudo dos padrões, patologias e paradoxos da interacção. São Paulo: Cultrix.
During the academic period, support texts are provided to students, as well as the documentation used in classes.