Base Knowledge
General pathology.
Pharmacokinetics and Pharmacodynamics.
Pharmacology I and II
Pharmacotherapy I and II
Teaching Methodologies
The classes are using active and participatory methodologies, using when necessary the questioning,
expository and demonstrative methods.
In practical classes technical skills development, such as are used the technique of roleplaying for training interpersonal skills, group dynamics exercises, and simulation of practices and techniques.
Case studies are presented, and then the students will be exposed to simulated dispensing medication, which
will put into practice patient counseling.
The teaching materials used are mainly exposed slides using audiovisual media (or equivalent method), texts
and articles with a view to a more interactive class, as well as the encouragement of literature, out of the class. Using autoscopy techniques.
Learning Results
Ability to communicate assertively with patients/users;
Communication and information skills for technical and scientific advice in the professional sphere to other health professionals and the general public;
Self-affirming behaviors and interpersonal attitude, promoting teamwork;
Technical and behavioral skills for direct or indirect communication in health;
Identify the clinical situation of the patient/user subject to information and advice on MSRM/MNSRM medications;
Know and frame the MNSRM within the counseling flowcharts for each clinical situation;
Characterize and assess the specific situation, collecting the necessary information and identifying referral situations;
Proceed to non-pharmacological and pharmacological counseling, emphasizing the clinical situations that can be dispensed with MNSRM.
Advise and promote the safe and rational use of medication as a means of promoting public health.
Program
Human communication: Types of communication (verbal/non-verbal);Communication Characteristics; Communication Functions; Barriers to Communication; Assertive Communication and Behavior: Characteristics of Assertive Behavior; Limits and Attitudes of Assertive Communication; Assertive Communication Techniques.
Pharmacy and Communication with the User: Function of communication in Pharmacy; Technical and Behavioral Skills for Communication in Pharmacy; Strategy to Avoid Low Adhesion.
Bases of the Relationship with the Client/user: Strategies to deal with the Pharmacy User’s Complaint. Pharmacy counseling:
Clinical situations considered minor health problems; Situations subject to self-medication; Counseling the patient: procedure flowchart Dispensing and Advice of MNSRM – Protocols.
Realization of Practical Cases.
Curricular Unit Teachers
Internship(s)
NAO
Bibliography
Mandatory bibliography
Terapêutica medicamentosa e suas bases farmacológicas: manual de farmacologia e farmacoterapia.Serafim
Guimarães,Daniel Moura, Patrício Silva.ISBN 978-972-0-01794
Comunicação em Saúde e Processo de Mudança. Luís Morais. Escolar Editora.2013. ISBN: 9789725923795
Aguiar, A. H. (2004). “A Farmácia e a Comunicação”. AJE – Sociedade Editorial, Lda. Lisboa
Blenkinsopp, Alison; Paxton, Paul; Blenkinsopp, John (2009) – “Symptoms in the Pharmacy:A guide to the
Management”. – Publisher: Wiley – Blackwell;ISBN-140518079X .
Communication skills in pharmacy pratice, 5th edition; Beardsley, R.; Kimberlin,C.; Tindall,W.,2003
Stefanie P. Ferreri et al. Handbook of Nonprescription Drugs: An Interactive Approach to Self-Care, 16th Edition, Daniel L. Krinsky
Secundarie BibliographY:
INFARMED- Serviços online: https://www.infarmed.pt/
Community Pharmacy Handbook, Jon Waterfield, Pharmaceutical Press, 2008
Christine Thorp (2008) – “Pharmacology for the Health Care Professions”. Publisher: Wiley – Blackwell
Prontuário Online.