Base Knowledge
The main knowledge is transversal, namely the fundamental sciences and some areas of the specialty of the course, in order to allow students to have an enlarged view of the subjects to understand and apply the broad spectrum of Industrial Maintenance and Management and Quality Control.
Teaching Methodologies
The teaching methodology is based on the following aspects:
– Presentation of the subjects by the teacher;
– Study visits;
– Lectures by professionals from the industry;
– Discussion and analysis of exercises and case studies.
Learning Results
The objectives and skills that the student should develop in this Curricular Unit are the following:
- To know how to act in a Maintenance department, namely in the preparation and control of Working Orders, planned and unplanned;
- To know how to dialogue with the various departments of the organization that interact with the maintenance department;
- To know how to identify the most appropriate condition maintenance solutions, including vibration analysis, according to the nature of each Physical Asset;
- To know how to prepare a table of indicators to support the maintenance management and the organization in general;
- To know how to identify: the quality concepts applicable to each organization, as well as the concepts associated with them; the main quality standards for the certification of organizations, products and services; the stages of implementation of a standardized quality management system; the quality control in the processes of manufacturing products and/or services;
- To know how to seek, on your own initiative, real solutions to the real problems of maintenance and quality.
Program
1. Framework and Maintenance Organization
Maintenance Concept and associated concepts. The interdisciplinarity of maintenance. The maintenance organization.
2.Organization of the Physical Assets Plant
Definition of the structure of Physical Assets (Facilities and Equipment). Coding of Physical Assets.
3.Types of Maintenance Activities
Planned Maintenance. Unplanned Maintenance. Improvement Maintenance. Other Types of Activities.
4.Maintenance Planning
Types of planned maintenance. The Five Levels of Planning. Planning algorithms.
5.Maintenance Resources
Human Resources; Materials; Tools.
6. Reliability
Basic concepts of reliability. Series and parallel systems. FME(C)A Analysis.
7. Information Systems for Maintenance
Importance of information systems in maintenance. Structure and functioning of an information system.
8.Maintenance Costs
Direct and Indirect Costs. Cost Optimization. Cost of Owning a Physical Asset. Life Cycle Cost of a Physical Asset.
9.Maintenance Indicators
Preparation of technical, economic and organizational indicators.
10.Standards regarding Maintenance services
NP 4492; NP 4483; NP EN 13269; NP EN 13306; NP EN 13460; NP EN 15341; CEN/TR 15628.
11. Maintenance Organization and Management Models
Toyota Production System (TPS); Just In Time; Jidoka (Poka Yoke, Andon). 5S TPM (Total Productive Maintenance). Lean Maintenance; The seven MUDAS. PDCA cycle. 6 Sigma. A3 method. GUT Matrix. Ishikawa diagram. Brainstorming. SWOT analysis.
12. Quality – Framework
Quality concept. Evolution of the concept of quality. The “Quality Function” in the organization. Quality Management versus Quality Control.
13. Standardization of “Quality Management”
The eight principles of quality management. The ISO 9000 series quality management standards. The certification process. Analysis of the requirements of the ISO 9001 standard.
14. Metrology and DMM control
Standards. Calibration. Testing and certification. DMM (Monitoring and Measurement Devices). Assessment and measurement of service quality.
15. Process Control
Introduction to SPC (Statistical Process Control). Flowcharts. Pareto Diagram. Histograms. Sampling. Scatter diagram. Control Charts: For discrete variables (pn chart); For continuous variables (means and ranges chart).
16. Audits
Audits of 1st, 2nd and 3rd parties. planning. Preparing and conducting audits. Audit Response Report. Improvement plan to be adopted. Review and monitoring of improvement.
17. Technical and financial indicators of Quality
Data collection and accounting of costs and benefits. Non-quality costs. Tableau de Bord. BSC (Balanced Scorecard). KPI – Key Performance Indicators. Other technical and financial indicators.
18. New aspects in Quality management
Taguchi and Kaizen methodologies. Integration of Quality Management Systems. Safety and Environment. New systems integration: Quality, Energy and Maintenance.
Curricular Unit Teachers
Internship(s)
NAO