Organization Behavior

Not applicable.

The teaching of the curricular unit has an eminently theoretical and practical character. Alongside the expository methodology, it will focus on active methodologies of text analysis, demonstration/ analysis, and resolution of practical cases.

Objectives:

 Acquisition of organizational knowledge and practices that provide a full understanding of the current relevance of human behavior topics and their respective methodologies for human resources optmizing. Alongside theoretical approaches and models, students are expected to learn behaviors, methodologies, and instruments that, in organizational context, allow them to fully participate in organizations, contributing to value creation and personal fulfillment.

Competencies to be developed:

 – Understand the relevance of organizational behavior topics to people management practices and organizational success;

 – Understand approaches and practices that facilitate the people connection to organizations;

 – Recognize and interpret communication, leadership, and motivation practices appropriate to different organizational situations and contexts;

 – Identify potential conflict situations and interpret conflict management and negotiation strategies appropriate to different organizational situations and contexts;

 – Participate in the development of effective work teams, interpreting people management best practices.

1. Introduction to organizational behavior

 1.1. Determinants and levels of analysis

 1.2. Management and organizational behavior

 1.3. Organizational behavior in the context of people management practices

 2. Linking people to the organization

 2.1. Socialization, identity and organizational culture

 2.2. Psychological contract, justice and organizational commitment

 2.3. Ethics, social responsibility and sustainability

 3. Interpersonal communication in organizational context

 3.1. The communication process

 3.2. Active listening and constructive feedback

 3.3. Communication styles and suitability to the profile of interlocutors

 4. Leadership

 4.1. Traditional vs. contemporary approaches to leadership

 4.2. The coach leader Vs the toxic leader: Characterization and effects

 4.3. Leadership and organizational change management

 5. Individual motivation

 5.1. Motivational process

 5.2. Evolution of theoretical approaches

 5.3. Contemporary organizational views and practices

 6. Organizational conflict

 6.1. Conflict characterization and scope

 6.2. Conflict management strategies and behavioral profiles

 6.3. Negotiation process and techniques

 7. Work teams

 7.1. Types and stages of team development

 7.2. The objectives formulation and performance evaluation criteria

 7.3. Time management and conducting meetings methodologies

NAO