Information Systems Governance

Lectures presenting the fundamental concepts (IS Governance, frameworks such as COBIT and ITIL, strategic alignment, and data and risk
management), linking them to the previous course units of Information Systems Analysis and Business Information Systems, where real
examples will be included.
Debates, reflection and analysis of practical cases: encourage students to discuss the application of concepts in real organisational
contexts, promoting critical thinking. Challenging students to find solutions based on real or simulated situations, which will be discussed
with the class.
Problem-Based Learning (PBL): present a problem related to the area of IS Governance (compliance challenges or IT risks) at the
beginning of the lessons and challenge students to find solutions throughout the lessons, integrating the content discussed.
Demonstration of Tools or Frameworks: short demonstrations (practical examples of using COBIT or maturity assessment tools) to illustrate
technical concepts in a practical way.

1 – Introducing the Fundamentals of IS Governance
O1 – Understand the basic principles and strategic role of Information Systems Governance in organisations.
2. Familiarise yourself with Essential Models and Frameworks
O2 – Identify and understand the practical application of frameworks such as COBIT, ITIL and TOGAF in IS management.
3. Recognise the Strategic Alignment of IS with Business
O3 – Explore the importance of portfolio management and organisational roles in aligning business strategies and information systems.
4. Understand the Fundamentals of Data and Risk Management in IS
O4 – Know the basic concepts of data governance, information quality, risk management and IT compliance.
5. Apply concepts to simple practical cases
O5 – Participate in analyses and discussions of real scenarios to consolidate the concepts learnt.

1. Introduction to Information Systems Governance (ISG)
2. Models and Frameworks for ISG: COBIT, ITIL, TOGAF, Balanced scorecard
3. Organisational Structure and Strategic Alignment of Information Systems: IS Portfolio Management, and IS Governance Structure and
roles
4. Data Governance and Information Management: Information Management Policies and Processes, Data Governance and Data Quality,
Interoperability between systems
5. IT Risk Management and Compliance: Risk identification and assessment; Compliance and regulatory controls and mechanisms, IS
Maturity audit and assessment, Continuous improvement
6. Case studies.

NAO