Teaching Methodologies
The curricular unit will be developed according to a theoretical-practical model with structured exposition of the contents and respective analysis and discussion or debate. An interrogative and interactive methodology will be used prior to the presentation of the main contents and concepts, and their demonstration through their practical application in everyday situations and resorting, whenever justified, to audiovisual means. It will also include moments of work in small groups, with tutorial support and the performance of dramatization exercises, roleplaying, group dynamics and others, with guidance, as well as autonomous study with research on the exposed contents and reading and critical analysis of texts/articles.
Approval in the subject is obtained with a classification greater than or equal to 10 points, resulting from the sum of the marks obtained in the theoretical and theoretical-practical component.
Assessment:
T – Written assessment – 70%
T/P- Tokens in class – 30%
Learning Results
The student must acquire knowledge of:
– Communication and interpersonal relationships;
– Individual and group behavior and its influences.
The student must acquire skills to:
– Adopt verbal and non-verbal communication strategies and interaction with patients, other professionals and the public;
– Understand the world around you in the individual and relational scope;
– Recognize and discuss the importance of behavior in interpersonal relationships;
– Demonstrate empathy towards each other’s needs.
The student must acquire competences to:
– Communicate and interact properly, in different professional contexts;
– Deal properly with the user and their family, respecting differences, rights and needs;
– Think critically about some psychological phenomena that have an impact on everyday life;
– Interpret and analyze human behavior.
Program
1. Human communication and interpersonal relationships
1.1 human communication
Communication pragmatics
Importance of studying communication and communication functions
Verbal and non-verbal communication, face-to-face communication and interview
Barriers to communication and communication fidelity
1.2 Interpersonal relationship
Social interaction and interpersonal relationships
Factors that affect the quality of interpersonal
Social cognition, impressions and factors for its formation, categorization and its dysfunctions.
2 Conflict in interpersonal relationships
Dealing with conflicts and handling skills
3 Motivation
Motivation theories and approaches
4 The group – Group phenomena and leadership processes
4.1 group interaction and identity
Definition, characteristics and types
The behavior in the group
Communication, effectiveness and group productivity
Group cohesion and compliance pressure
4.2 Leadership
Characteristics and styles of leadership
Roles and consequences
Internship(s)
NAO
Bibliography
– Abreu, M. V. (1998). Cinco Ensaios Sobre Motivação. Coimbra: Almedina
– Berlo, D. K. (1991). O Processo de Comunicação. Martins Fontes
– Fachada, M. O. (1992). Psicologia das Relações Interpessoais. Edições Rumo
– Feldman, R. (2001). Compreender a Psicologia. McGraw Hill
– Fiske, J. (1993). Introdução ao Estudo da Comunicação
– Jesuino, J.C. (1994). O que é a Psicologia. Difusão Cultural
– Porritt, L. (1990). Interaction Strategies. Churchill Livingstone
– Rego, A. (2007). Comunicação Pessoal e Organizacional: Teórica e Prática. Lisboa: Edições Sílabo,Lda
– Ribeiro, L. (1993). Comunicação Global. Edições 70
– Rodrigues, C. (1989). Afectividade (pp. 11-31). Porto: Contraponto
– Serra, A. V. (1986). Motivação e Aprendizagem. Porto: Contraponto.
-Watzlawick, P., Beavin, J. & Jackson, D. (1967). Pragmática da Comunicação Humano: um Estudo dos Padrões, Patologias e Paradoxos da Interacção. São Paulo: Editora Cultrix.
-Wright, B. (1992). Skills for Caring: Communication Skills