Teaching Methodologies
Expository and interactive classes using audiovisual and interactive means that allow the acquisition of knowledge.
The theoretical-practical matrix will take place in a dynamic and interactive way, with group work where students will develop procedures and tools within the scope of different management systems. In this matrix, some simulations will also take place in a real context so that students can put the acquired knowledge into practice.
Assessment methodology in accordance with current assessment regulations.
Continuous assessment includes an assessment test for each of the matrices of the curricular unit in which students must obtain a minimum score of 9.5 in all matrices:
(T) Written assessment – 50%
(TP) Group work – 50% (arithmetic mean of all work performed)
Learning Results
The student must acquire knowledge of:
– Know the normative references applicable in the scope of quality, environment and safety and health at work
– Understand the importance and benefits of key management systems
– Know the tools and methodologies for the integration of management systems
The student must acquire skills to:
– Interpret and apply the normative requirements of quality, environment and safety management systems
– Plan, develop, monitor and evaluate management systems
– Demonstrate capabilities to implement and/or integrate management systems
The student must acquire competecenes to:
– Act in accordance with the main standards of quality, environment and safety management systems
– Implement and maintain management systems, either individually or partially integrated, as well as fully integrated
Program
INTRODUCTION TO MANAGEMENT SYSTEMS
Historical review
Main concepts and functioning of Management Systems
Accreditation, implementation and certification of Management Systems
Certification process
Motivations for certification
QUALITY MANAGEMENT SYSTEM (QMS)
Introduction to Quality
QMS normative framework
QMS Implementation/Certification Benefit
QMS implementation
ENVIRONMENTAL MANAGEMENT SYSTEM (EMS)
EMS normative framework
Benefits of EMS implementation/certification
EMS implementation
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM (OHSMS)
OHSMS normative framework
Benefits of implementing/certifying an OHSMS
OHSMS implementation
INTEGRATED MANAGEMENT SYSTEMS
Annex SL – Compatibility/Common Requirements
Risk and Opportunity Management
Advantages of Integrated Systems
Systems integration
MANAGEMENT SYSTEM AUDITS
Competences of auditors
Auditing principles
Audit program
Auditor’s activities
Internship(s)
NAO
Bibliography
– PINTO, A. & SOARES, I. (2018). Sistemas de Gestão da Qualidade (2ª edição). Lisboa: Edições Sílabo.
– PINTO, A. (2017). ISO 9001:2015: Guia prático. Lisboa: Lidel.
– PINTO, A. (2018). ISO 14001:2015 – Gestão Ambiental: Guia prático. Lisboa: Lidel.
BERTOLINO, – M. & COUTO, M. (2018) Sistemas de Gestão Integrados ISO 9001, ISO 14001 e ISO 45001. Qualitymark
SANTOS, G., et al, (2018). Sistemas Integrados de Gestão – Qualidade, Ambiente e Segurança (3ª edição). Engebook.
– NP EN ISO 9001:2015. Sistemas de Gestão da Qualidade – Requisitos.
– NP EN ISO 14001:2015. Sistemas de Gestão Ambiental – Especificações e linhas de orientação para a sua utilização.
– NP EN ISO 45001:2018. Sistemas de Gestão de Saúde e Segurança Ocupacionais – Especificações e linhas de orientação para a sua utilização.
– NP EN ISO 19011:2018. Linhas de orientação para auditorias a sistemas da gestão.
– NP EN ISO 9000:2015 Sistemas de Gestão da Qualidade – Fundamentos e Vocabulário