Teaching Methodologies
The teaching and learning methodologies envisaged include expository and inquisitive dynamics, as well as problem-solving, individually or
in groups. However, depending on the skills to be developed, special emphasis will be placed on active techniques in which students can
practice them: simulations, application exercises, reactions to case studies, or even visits to work contexts or interviews.
Learning Results
The UC aims to develop in students a set of transversal and transferable skills that are essential in the job market, both in the business
world and in public administration. In particular, at the end of the course students should be able to:
– analyze the main management functions of organizations and critically compare various structural models
– know the main management tools used in organizations
– master the main techniques associated with holding and conducting meetings and assemblies
– know how to apply effective public communication techniques
– identify the main steps in conflict resolution and negotiation processes
– select internal and external communication techniques
– know the principles of ethics for sustainability
– know how to argue and justify decisions based on professional ethics/deontology
Program
1. Organizations
– functions and structures in organizations/companies
– types of commercial companies and creation processes
– management tools: plan and budget; report and accounts; conflicts of interest; terms of reference; job descriptions
– decisions: types of decisions (strategic and operational); decision-making processes and support tools
– conducting meetings and assemblies
– preparing reports
2. People
– people management: fundamentals, contemporary challenges (harassment; work-life balance; burnout; multicultural environments…),
recruitment, performance evaluation
– team motivation and leadership
– negotiation/persuasion techniques
– conflict resolution
3. Communication
– public presentations (inc. non-verbal communication)
– internal and external communication (tools)
– formal and informal communication
4. Ethics and professional deontology
– ethical leadership
– ethics for sustainability
Internship(s)
NAO
Bibliography
de Macedo, I. I. (2015), “Gestão de pessoas”. Editora FGV.
Lisboa, J. [et al.], (2004), “Introdução à Gestão das Organizações”, editora Vida Económica Marques
Owen Argie (ed), (2018), “The handbook of communication skills”, Routledge
Pinto, C.A. [et.al.] (2009).”Fundamentos de Gestão”, 2ª Ed.Lisboa, Editorial Presença
Rego, A. & Braga, J. (2017). “Ética para engenheiros: desafiando a síndrome do vaivém Challenger”. Lidel
Ribeiro, A. D. L. (2017). “Gestão de pessoas”. Saraiva Educação SA.