Communication and Interpersonal Relationships

Base Knowledge

Portuguese language proficiency equivalent to the level attained at the end of secondary education

Teaching Methodologies

Theoretical-practical classes; oral and written practical assignments

Learning Results

1. To develop oral and written comprehension and expression skills

2. To understand procedures for the recording and processing of information obtained through printed and online material

3. To understand the role of communication as a quality instrument in the development of social skills of interpersonal relationships.

Program

1. Oral and written comprehension and expression: Oral and written communication features: similarities and differences; The most common errors (spelling, concordance, regency and morphological and syntactic construction); Adjustment of discourse to the communication situations; Cohesion and textual coherence

2. Processing information obtained through printed and online materials: Abstracts and keywords; Scientific reports structure; Citations  and  references to the sources; Bibliographies according to national and international standards

3. Communication in interpersonal relationships: Requirements for effective communication: identifying obstacles to communication; basic principles of face-to-face communication; non-verbal communication; enhancing attitudes; Techniques of oral and written communication in the service to the public; Different styles of communication and interpersonal behaviors; Teamwork; Conflict management

Curricular Unit Teachers

Vivina Almeida Carreira

Grading Methods

Continuous assessment

Research work and oral presentation - 30.0%

Written test - 70.0%

Final exam

Oral presentation - 30.0%

Written test - 70.0%

The use of AI is not permitted under any circumstances.


    Internship(s)

    NAO

    Bibliography

    Cunha, P. Moreira, M. Silva, P. (2003). Estilos de gestão de conflitos: uma contribuição para a prática construtiva de resolução de conflitos. Recursos Humanos Magazine. novembro/dezembro, nº29, p. 42-52.

    APA (2022). Manual of the American Psychological Association. 7th edition. American Psychological Association.

    Cunha, M. P. & Rego, A. (2006). Comunicar – Aprenda as Regras de Ouro das Apresentações em Público. Lisboa: D. Quixote.

    Rocha, A.; Rohrich, O. (2012). Como procurar e conseguir emprego: guia prático do candidato. Pactor.

    Sanches, T.; Lopes, C & Antunes, M. L. (2021). Potenciar a Literacia da Informação no Ensino Superior. O perfil do pensamento crítico. International Congress on 21st Century Literacies, Portalegre.

    Silva, D.; Silva, L. (2003) – Jogos de Oralidade. Porto Editora.

    Silva, P. N. (2020). Manual de técnicas de expressão e comunicação. Universidade Aberta. https://doi.org/10.34627/279s-0397

    Sousa, M. & Batista, C. (2011). Como fazer investigação, dissertações, teses e relatórios segundo Bolonha. Lisboa: Pactor Edições.

    Textos coligidos pela docente sobre temas atuais.