Operations Management

CB1. Knowledge of mathematical analysis (Mathematics I and II).

The course will consist of theoretical-practical classes combining various types of methodologies (TM):
TM1 – Expository methodologies to present the theoretical reference frameworks;
TM2 – Participatory methodologies with analysis and resolution of application exercises by the teacher;
TM3 – Participatory methodologies with analysis and discussion of case studies and practical exercises with student participation. The objective will be: i) to develop the ability to solve real-world organizational problems;ii) familiarize students with the challenges, techniques, and tools of operations management;
TM4: Study visits to companies and/or lectures with speakers from companies.

Objectives

OB1. Understand the fundamental principles of operations management and their impact on organizational competitiveness;

OB2. Analyze and optimize production and service delivery processes, identifying opportunities for improvement;

OB3. Apply techniques and tools for operations planning, scheduling, and control;

OB4. Evaluate decisions regarding capacity, quality, inventory, and the supply chain, considering efficiency and sustainability criteria.

Competencies to be developed

CD1. Ability to analyze and improve operational processes using management methods and tools;

CD2. Aptitude for planning, organizing, and controlling resources, ensuring operational efficiency;

CD3. Competence in interpreting performance indicators and supporting data-driven decision-making;

CD4. Ability to work in teams to solve operational problems, proposing innovative and sustainable solutions.

P1. introduction to operations management
P2. Location and Organization
2.1. Location and organization of space and flows
P3. Operations Planning and Control
3.1. Capacity planning
3.2. Project planning and control
3.3. Stock management
3.4. Aggregate production planning
3.5. Product and material requirements planning
3.6. Operations scheduling
P4. Quality and continuous improvement
4.1. Principles of Lean Management
4.2. Statistical quality control
P5. Supply chain management and logistics
P6. Current and future trends in Operations Management
6.1. Sustainability and social responsibility
6.2. Technology and Innovation in Operations

Assessment is conducted via one of two alternative methods, at the student's discretion:

• MA1: A mandatory final exam, subject to the school's current terms and conditions;
• MA2: Two tests distributed throughout the semester, each weighted at 50%, with a minimum score of 7 required on each.

Notes:

1. In the event of a well-founded suspicion of fraud detected during the grading process, the student will be required to take an oral exam to verify the knowledge and skills demonstrated. This verification is conducted by a panel consisting of the course instructor and two other professors from the same field. If the student fails to demonstrate the knowledge and skills shown in the written exam, the exam will be annulled;
2. It should also be noted that an oral exam is not part of the standard assessment methods for this course unit; students pass by achieving a final grade of 9.5 or higher.

NAO