Operations Management

The course will consist of theoretical-practical classes combining various types of methodologies (TM):
TM1 – Expository methodologies to present the theoretical reference frameworks.
TM2 – Participatory methodologies with analysis and resolution of application exercises.
TM3 – Participatory methodologies with analysis and discussion of case studies and presentation and discussion of work done by the
students. These assignments aim to: i) develop the ability to solve real problems in organizations; ii) familiarize students with the
challenges, techniques, and tools of operations management.
TM4: Study visits to companies and/or lectures with speakers from companies.

The aim of this course is to provide an introduction to the field of Operations Management (OM) so that students can get to know a range of
concepts, techniques, technologies and current trends, and a comprehensive view of OM and its impact on the efficiency, competitiveness
and sustainability of organizations. The aim is for them to be able to:
O1. Identify and explain the main concepts of OM
O2. Understand the positioning of the operations function in the organization and its contribution to its competitiveness
O3. Identify and characterize how space and flows are organized
O4. Apply production planning and control techniques
O5. Identify, characterize, and apply appropriate techniques and methods to solve production system problems
O6. Implement continuous improvement and quality management methods
O7. Develop Supply Chain Management strategies
O8. Recognize the main trends and challenges facing production systems

1. introduction to operations management
2. Location and Organization
2.1. Location and organization of space and flows
3. Operations Planning and Control
3.1. Capacity planning
3.2. Project planning and control
3.3. Stock management
3.4. Aggregate production planning
3.5. Product and material requirements planning
3.6. Operations scheduling
4. Quality and continuous improvement
4.1. Principles of Lean Management
4.2. Statistical quality control
5. Supply chain management and logistics
6. Current and future trends in Operations Management
6.1. Sustainability and social responsibility
6.2. Technology and Innovation in Operations

NAO