Teaching Methodologies
The teaching and learning methodologies rely on participatory and interactive methods, with continuous supervision and feedback from the
instructor, including:
M1: Theoretical-practical lectures introducing key concepts and analyzing case studies, with a focus on critical discussion.
M2: Supervised individual and group projects where students can apply concepts and collaboratively develop retail marketing strategies and
plans for a brand.
M3: Guest lectures by external experts to discuss real-world retail cases, connecting theoretical concepts to market realities.
Learning Results
The learning objectives of the CU are:
O1: Analyze retail structures and formats, considering their role in the organization and dynamics of distribution channels.
O2: Evaluate omnichannel retail strategies for integrating channels and optimizing the buyer’s journey.
O3: Apply emerging technologies and data-based methods to personalize the retail experience.
O4: Develop retail marketing strategies, including market analysis, planning and performance evaluation.
O5: Create innovative point-of-sale solutions, considering the impact of digital retail, ephemeral retail and consumer trends.
Program
C1 – Retail and Distribution Channels
C1.1: Retail structures and formats
C1.2: Power, relationships, and conflicts in channels
C2 – Omnichannel Retail and Channel Integration
C2.1: The customer journey
C2.2: Digital retail marketing and technologies in retail
C2.3: Ephemeral retail: pop-up stores
C2.4: Data-driven retail: capturing, integrating, and personalizing the experience
C3 – Retail Marketing Strategy and Planning
C3.1: Market and competitor analysis
C3.2: Retail marketing strategy and mix
C3.3: Store design and planning
C3.4: Retail performance evaluation.
Internship(s)
NAO
Bibliography
Boustani, G. (2021). Pop-Up Retail: The Evolution, Application and Future of Ephemeral Stores. Routledge.
Gee, R.; Sloan, D. & Symes, G. (2019). The Retail Start-Up Book: Successfully Plan, Launch and Grow a Business. Kogan Page.
Ibrahim, I. (2022). Future-Ready Retail: How to Reimagine the Customer Experience, Rebuild Retail Spaces and Reignite our Shopping
Malls and Streets. Kogan Page.
Mason, T., Jarvis, S. (2023). Omnichannel Retail: How to Build Winning Stores in a Digital World. Kogan Page.
Palmatier, R. W., Sivadas, E., Stern, L. W., & El-Ansary, A. I. (2020). Marketing Channel Strategy: An Omni-channel Approach (9th ed.).
Routledge.
Weinswig, D. & Hartmann, R. (2023). Next Generation Retail: How to Use New Technology to Innovate for the Future. Kogan Page.