Communication and Humanization in Healthcare

• Concepts of communication in healthcare;
• Interpersonal communication with patients and family/ companions;
• Intrapersonal communication (reflection and self-awareness);
• Intra and interprofessional communication;
• Specific communication contexts (structural, organizational, risk communication and communication with mass media);
• Evolution and conceptualization of humanization in healthcare;
• Person-centered care and humanized practices;
• Relational capacity (Empathy, therapeutic relationship, health literacy and therapeutic alliance).

NAO