Manutenção e Controlo de Qualidade

Statistics

Theoretical classes with projection of theoretical slides on the different topics covered and use of a web platform to assist the classes.
Theoretical-practical classes with resolution of exercises / practical examples.
Mandatory attendance in 75% of theoretical-practical classes;

Understand and implement techniques of organization and management of an industrial maintenance department;
Perform diagnostic audits of the maintenance status;
Know how to organize an equipment park;
Develop and implement maintenance plans for machines and equipment;
Perform internal and subcontracted work management;
Apply techniques of fault diagnosis;
Evaluate maintenance costs and times;
Develop and monitor maintenance control indicators;
Identify and apply standardized quality management methodologies;
Know how to research and adopt quality engineering techniques for production or service work;
Know how to design and implement quality control plans;
Know how to develop and monitor quality control indicators.
Understand quality in a business context: Portuguese and European Quality Systems.
Understand the requirements of the Quality Management Systems certification standards.
Understand and apply quality techniques and tools.

1.1 Quality Control Framework
Quality management. Definitions and Concepts. Fundamental concepts of quality.
Metrology, Application of basic quality tools.
1.2 Standardization of “Quality Management”
The 8 principles of quality management. ISO 9000 series standards. Certification process.
1.3 Metrology and control of RMM’s
International system of measures; Standards; calibration, testing and certification; RMM’s – Monitoring and Measurement Resources
1.4 Process Control
Introduction to SPC (Statistic Process Control); Flowcharts; Pareto diagram; Cause-Effect Diagram; Histograms; Sampling techniques; Scatter diagram
1.5 Portuguese Quality System
Quality Certification.
1.6 Audits
1.7 Vision Tools applied in Quality Control.
1.8 Data analysis tools in Quality Control.

2.1 Maintenance Framework and Organization
Management of Maintenance on the prism of electrotechnical engineering. The Costs of Maintenance. Definitions and Concepts.
2.2. Maintenance Management Audit
Modernization Project. The Technical, Organizational and Human Dimensions (TOH). From the various phases of the process, the diagnosis.
Condition of Successful Diagnosis. The Diagnosis as a Reorganization Tool. Audit Framework. Audit Approach. Structure of the Audit. Conduct of the Audit. Intervention Report.
2.3. Organization of the Park
Codification of Equipment. Classification of equipment by its importance. Determination of the degree of urgency and priorities of applications for action.
2.4. Types of Maintenance Work
Improvement Maintenance Works. Preventive Maintenance Works. Corrective Maintenance Works. Other Types of Work.
2.5. Maintenance Planning
Function Planning. The Five Levels of Planning. Specific character of the Planning of Maintenance Works. Technical-Administrative Organization. Supply of spare parts.
2.6. Subcontracting Maintenance Services
Functions to be Subcontracted; Grounds for Subcontracting.
2.7. Maintenance Costs
Direct and Indirect Costs. Optimization of Costs. Cost of Possession of an Equipment. Cost of the Life Cycle of an Equipment.
2.8. Maintenance Times
Fault times. MTBF. MTTR. Non-Production Times.
2.9. Maintenance Control Indicators
Economic and non-economic indicators. Maintainability. Availability. Reliability.
2.10. IMMS (Integrated Maintenance Management Systems)
Computer systems to support maintenance management.
2.11. Statistic
Statistics applied to maintenance management.
2.12. Maintenance management techniques
TPM (Total Productive Maintenance). Terology. Asset Management
2.13. Special maintenance techniques
Thermography. Calibration. Shutdown of maintenance facilities (Shutdowns).

Academic Regulation of the 1st IPC Study Cycle - Dispatch No. 9859/2022, point c) of Article 13. (www.ipc.pt)
Type of evaluation: Periodic evaluation.

Academic Regulation of the 1st IPC Study Cycle - Dispatch No. 9859/2022, point 2) of Article 14. (www.ipc.pt)
Details:

Final written exam (7 values, minimum of 30%).

1) * Practical work on Quality Control - (3 values) (groups of two or three students) - validation by oral;

2) * Practical Work on Maintenance - (3 values) (groups of two or three students) - validation by oral.

* It is mandatory to carry out these tasks.

3) Work developed in the Theoretical-Practical classes part of Quality Control (3.5 values). Students will be invited to submit exercises solved individually (only one exercise per class that must be completed in a maximum of 20 minutes of that class). The number of exercises to be submitted is 4, spaced over the first 8 weeks of the semester. The two best exercises are worth 1.75 values each. After each evaluation element, the quote obtained will be quickly given and the correction will be provided. This evaluation element aims to promote the frequency of theoretical-practical classes.

4) Work developed in theoretical classes, quoted for 3.5 points, with a minimum of 30%, will be assessed by kahoot, multiple-choice tests and assignments. Students will be invited to participate in 4 Kahoot, 3 multiple-choice tests and 4 exercise submissions, spaced throughout the semester. A Kahoot (1 value), a multiple choice test (1.5 value) and a program submission (1 value) count towards evaluation, the best rated. After each evaluation element, the quote obtained will be quickly given and the correction will be provided. This assessment element aims to promote class attendance.

Students with a grade higher than 16 must take tests in an oral defense with the teachers to maintain the classification. If they do not wish to make this defense, the score will be limited to 16 points.

School Calendar: www.isec.pt or https://www.isec.pt/pt/estudar/#calendarioEscolares

PRACTICAL WORK (PDF) available in moodle and nónio (inforestudant):
1) Quality Control Work: in the 3rd week of classes
2) Maintenance Work: in the 3rd week of classes

The three works 1), 2) and 3) must be delivered by students until the last week of classes. The last week's classes are reserved for presentation by the students of their work. The presentation itself is part of the defense. Student speakers should answer questions posed by colleagues and teachers.

4h (2T + 2TP). Each group presents in 10 minutes, 5 minutes for questions - they only present the works of points 1) and 2).
If 4 hours is not enough, extra class will be scheduled according to the availability of the students.

NAO