Gestão de Operações I

– Lectures presenting concepts, themes, theoretical models, calculation procedures, tools/methodologies associated with the syllabus, with PowerPoint support.

These classes often use the interrogative method to stimulate reflection, analysis, and understanding of the concepts and content.

– Problem-solving classes, involving the proposition, analysis, formulation, and resolution of exercises applying the content, using MS Excel.

In both lectures and problem-solving classes, I sometimes use the case method to bring the student closer to the real-world situation.

This unit aims to provide students with concepts of production and operations management as well as tools and methodologies for forecasting and decision support. At the end, the student should identify the roles and strategies of production management, as well as the different types of layouts, their balance and their restrictions. They should formulate and solve decision problems by applying appropriate models. They should formulate and solve problems of resource allocation, looking for its optimization. They must choose and apply appropriate methodologies for establishing forecasts. Generally, it is intended to develop the skills of analysis and problem solving, applying the acquired knowledge.

1.Operations Management: Conceptual Areas, Functions and Strategies of production.
2.Lay-outs systems: Concepts, flowcharts; Line balancing; Theory of Constraints.
3.Decision Theory: Decision Environments (Certainty, Uncertainty, Risk); Decision Criteria under Uncertainty; Decision under Risk, Decision Trees and Analytic Hierarchy Process method.
4. Resource allocation: Formulation of linear, integer and binary programming problems related with operations managements; resolution by MsExcel-Solver and result analysis.
5.Forecasting: Stages, Limits and Methods; Time Series (Moving Average, Exponential Smoothing, Series with Trend, Holt and Holt-Winters Methods); Causal models.

• - Tests (2*50%) or Exam - 100.0%

NAO