Gestão da Qualidade

Descriptive statistics

Expositive theorectical letctures. Practical classes devoted case resolution/analysis.

Provide the students with the knowledge of a set of tools necessary to the implementation of a Quality Management System within a strategic policy of continuous improvement and innovation. The focus is in Quality Management and its related techniques, both in the area of procedural control and in the domain of process optimization. The learning outcomes are the: 1. Notion of the importance of the concept of Quality, its historical evolution and value in enterprise development policies; 2. Familiarity with the Quality Manual; 3. Ability to develop procedures to integrate in Quality Manuals; 4. Ability to interpret Quality tools, particularly statistical tools. 5. Ability to design quality control tools, particularly control charts and acceptance sampling plans. 6. Ability to use the 7M group of quality control tools.

Introduction to Quality Assurance
Formalization of the Quality System
Integration of the Quality Role in Management
Product acceptance based on sampling plans
Tools for Quality
Statistical process control
Measurement system analysis

1. Assessment Methods and Access

The assessment model for this course unit is based exclusively on a Written Final Exam, accounting for 100% of the final grade (20 credits/points).

a. Access Conditions: There are no attendance or prior continuous assessment requirements for admission to the written exam.

b. Scope of Application: This model applies universally to all students enrolled in the course unit, regardless of their status or attendance regime.

2. Authorized Technological Equipment

a. The use of technology is strictly regulated in the exam environment. Only the following graphing calculator models are permitted: Texas Instruments: TI-84 Plus, TI-84 Plus CE-T, TI-84 Plus CE-T Python Edition, TI-Nspire CX, TI-Nspire CX II-T, Casio: fx-CG20, fx-CG50, fx-9860GII, fx-9860GIII, NumWorks: NumWorks Graphing Calculator.

b. Mandatory Conditions: All devices must have "Exam Mode" activated before the start of the test, with the respective LED signal visible. Sharing calculators, consulting manuals, or storing unauthorized information in the devices' internal memory is strictly prohibited.

3. Academic Integrity and Grade Defense Mechanisms

In strict compliance with pedagogical best practices and ISEC regulations, the following safeguard mechanisms against academic fraud are enforced:

a. Call for a Complementary Oral Exam: The professor in charge reserves the right to summon any student to a complementary oral exam to confirm their knowledge. This measure will be mandatorily applied whenever well-founded suspicions or strong evidence of fraud are detected during the grading of the written exam (e.g., identical handwriting, answers with identically structured errors, or resolutions based on unlearned methodologies lacking logical substantiation).

b. Constitution of the Panel: In accordance with institutional rules, the complementary oral exam will be evaluated by a panel consisting of at least two professors, one of whom must be the coordinator of the course unit.

c. Impact on Grading: The grade obtained in the complementary oral exam replaces, for all intents and purposes, the provisional grade of the written exam, serving to confirm, raise, or lower the final classification.

d. Consequences of Non-Attendance or Confirmed Fraud: An unjustified refusal or failure to appear at the complementary oral exam on the scheduled dates will result in the immediate annulment of the respective written exam. If intellectual fraud is confirmed by the panel during the oral exam, the student will immediately fail the course unit, a formal minute will be drawn up, and a report will be submitted to ISEC's disciplinary bodies to initiate the respective sanctioning process.

NAO