Organization, Management and Quality

General knowledge of access to higher education;
MS-Excel as  a basic user

Lectures to present the concepts and models of the syllabus, with the support of Powerpoint.
Practical classes in problem solving, assisted work and presentation / discussion of research work.

At the end of this course the student should be able to:
Identify the processes that underlie the organization and management of companies, as well as define, describe, analyze and operationalize the main concepts, theories, methodologies and practical tools for managing companies in their different functions, from the strategic to the operational level.

Module 1-Management of organizations

»Organizations and companies; companies and its environment.

»Management functions: planning, organization, leadership and control.

»Strategic management: company positioning, analysis and diagnosis, strategic formulation.

»Marketing and strategy: General concepts of Marketing; the market, segmentation or the marketing mix.

»Organizational Behavior: The organizational structure; Human resource Management; Motivation and Leadership; The communication process; Negotiation.

»Introduction to Financial Management: The financial statements.

Module 2- Production and quality management

»Production management: Planning horizons, Master production plan, material requirement planning (MRP) and capacity requirements, product structure (BOM) and production routing, scheduling of operations, inventory management,” lean “systems.

»Project management: phases, planning and its graphic representation, execution and control.

»Quality management: evolution of quality concept and function, the principles of Quality, standardization and certification, ISO 9000 series standards, audits, graphic tools and statistics for Quality, non-quality costs

The final grade of the Curricular Unit (UC) results from the weighting of the evaluation of the two modules (Module 1- 57%, Module 2- 43%, following the workload 2/1.5), which requires a minimum grade of 7 values (out of 20) in each module.
Each module results from the weighting of the classification obtained in the written assessment (simple average of the classification of written tests carried out during the contact period or classification in a written test during exam periods) and individual or group practical work, with a weighting of 60 % and 40% respectively.
Students who are not required to attend (i.e. students who are repeating the curricular unit, but who have already met, in the previous academic year, the minimum percentage of attendance required by the CTeSP Academic Regulation) can opt for an assessment with just two written tests (one for each of the modules), to be carried out exclusively during the exam period, with the weighting described above.
A minimum score of 7 out of 20 is required in the written assessment of each module.

NAO