Leadership and Management of Teams in Tourism

Not applicable

The following teaching-learning methodologies will be used:

1. Expository, using audiovisual means to explain the syllabus;

2. Active, through the resolution of practical cases and discussion of case studies and scientific articles;

3. Collaborative, through group work.

It is expected that at the end of the course the student will be able to:

a) Identify the skills required to lead people and groups in the tourism sector;

b) Develop leadership behaviors appropriate to the tourism sector;

c) Develop management capabilities, articulating human resources management with the overall management of the organization in the tourism sector;

d) Develop specific skills for creating motivated and autonomous teams in the tourism sector

1. New leadership challenges for the 21st century

2. Motivation management in the tourism sector

3. Leading in the tourism sector:

Contingency theories and situational approach to leadership

Transactional and transformational leadership

Leadership styles

Emotional intelligence

4. Team management in the tourism sector:

Working groups vs. work teams

Autonomous working groups

The following assessment methods are provided:

1. Continuous/periodic assessment, including:
a) Test, with a weight of 50% in the final grade;
b) Group work, with a weight of 50% in the final grade;

2. Assessment by examination, comprising:
a) Exam, with a weight of 50% in the final grade;
b) Individual work, weighing of 50% in the final grade.

NAO