Psychology of Interpersonal Relationships

Exposition of the contents and related analysis and discussion. Will use an interrogative and interactive methodology prior to the presentation of the main content and concepts, and is demonstration/explanation through its practical application in everyday situations and using, where appropriate, audio-visual means. Will, also include moments of work in small groups, with tutorial support and autonomus study.
Students will be evaluated through written assignment, about contents taught on their T/P component and a written test, consisting of questions that evaluate the extent and depth of the theoretical knowledge acquired. The approval in the subject is achieved with a greater than, or equal to, 10 marks (scale 0-20), resulting from the sum of marks obtained
in the T/P component and in the test, weighted, respectively, with 30% and 70 %. The classification in each of the ratings (T/P and test) cannot be less than 9.5.
The assessment can also be done through a written exam.

The student must acquire:
Knowledge:
* Communication and interpersonal relationships;
* Individual and group behaviour and their influences.
Skills:
* Adopt strategies of non-verbal and verbal communication and interaction with patients, other professionals and the public;
* Understand the world around in terms of individual and relational context;
* Recognize and discuss the importance of behavior in interpersonal relationships;
* Demonstrate empathy to the needs of others.
Competences:
* Communicate and interact appropriately in different professional contexts;
* Deal appropriately with the patient and his family, while respecting differences, needs and rights; * Think critically about some psychological phenomena that impact on day to day life;
* lnterpret and analyze human behavior.

1 Human communication and interpersonal relationship
1.1. Human communication
Pragmatics of communication
Verbal communication (oral and written) and nonverbal communication; face to face communication and interview Attitudes in communication
1.2.Interpersonal relationship
Interpersonal relationship styles
Factors affecting the quality of interpersonal relationships
Self-concept, self-esteem and attributional processes
2 The conflict in interpersonal relationships
Types of conflicts
Dealing with conflict and skills to their resolution
Motivation and behavior
Theories and approaches to motivation
4 The group – group phenomena and processes of leadership 4.1.Group interaction and identity
Definition, features and types of groups
Group behavior
Work group and their advantages and disadvantages Communication, efficiency and productivity of the group Group cohesion and conformity pressure
4.2.Leadership
Characteristics and leadership styles
Roles and consequences of leadership

NAO