Digital Platforms Communication

Base Knowledge

N/A

Teaching Methodologies

The programmatic contents will be developed by combining lectures with practical sessions and the resolution of exercises or analysis and discussion of cases.

The continuous evaluation includes a group work (50%) and an individual work (40%). The presence and participation in class represent 10% of the final mark.

Learning Results

The aim of the course unit is to allow students to understand how the changing context, attitude and behaviour of consumers give rise to a new approach to marketing and digital communication

Program

1. External Communication

a.              History of External Communication

b.              Types of External Communication

c.               The providers of external communication services

2.              Strategic planning in Communication

a.              Monitoring the reputation of the organization

b.              Identifying the audience

c.               Competitor analysis

d.              Communication objectives

e.              Media selection

f.               Production of relevant content

g.              Results analysis

3.              Digital communication

a.              New digital communication model: Pesto Model.

b.              The communication platforms

c.               Paid, owned and Earned Media

4.              The creative process in Communication

Grading Methods

Continuing Evaluation
  • - Group work - 50.0%
  • - Attendance and Participation - 10.0%
  • - Individual work - 40.0%

Internship(s)

NAO

Bibliography

AFONSO, C., Amaral, I., Monteiro, D., Neto, J. & Remondes, J. (2016). Marketing digital & E-commerce. Viseu: Psicosoma.

CARREIRA, F. (2014). Marketing digital na versão 2.0 o que não pode ignorar (3ª edição). Lisboa: Edições Sílabo.

CHAFEY, D. & Ellis-Chadwick, F. (2022). Digital Marketing: Strategy, Implementation and Practice (eighth edition). London: Pearson.

FAUSTINO, P. (2019). Marketing digital na prática. Lisboa: Marcador.

RYAN, D. (2014). Understanding Digital Marketing: Marketing Strategies for engagint the digital generation. London: Kogan Page.

KOTLER, P. & ARMSTRONG, G. (2018), Princípios de Marketing 17ª edicion, Pearson Educacion.