Laboratory Quality Control

The theoretical classes are aimed at the detailed presentation of the program contents, using an expository-active
methodology, appealing the direct intervention of the students. The evaluation will include a written assessment
and presentation of a group project on a topic covered in the program contents.

The student must acquire knowledge of:
Quality and its importance;
Standards and quality indicators;
Certification and accreditation processes;
Certification and accreditation standards applicable to clinical laboratory;
Lean and six sigma methodologies;
The student must acquire skills of:
control quality in a clinical laboratory, as well as contributing to the implementation of a quality system leading to
its certification or accreditation.
The student must acquire competences of:
Possess a global vision on quality and its importance;
Identify and know the importance of standards and quality indicators;
Have a general notion concerning certification and accreditation processes and identify applicable standards;
Application of lean and six sigma methodologies to the clinical laboratory.

Quality:
general concepts;
Origin and evolution;
Total quality management.
Quality in public services:
Public administration of quality;
Indicators and quality standards.
Quality in health services:
Concept and quality reasons in health; Certification and accreditation-fundamental concepts;
Quality management system;
Steps of implementation of a quality assurance system according to ISO standards;
Legislation and standards of reference.
Pre analytical , analytical and post analytical quality in clinical laboratories:
Clinical Biochemistry;
Clinical Microbiology;
Clinic Haematology;
Clinic Imunohemoterapia;
Histopathology;
Cytopathology;
Immunohistochemistry;
Methodologies Lean and six sigma.

NAO