Base Knowledge
Not applicable.
Teaching Methodologies
The following teaching methodologies are used in this curricular unit:
1. Verbal methods (say), making use of the following educational resources: Exposition, Explanation, Dialogue and Questioning;
2. Intuitive Methodologies (show), making use of the following educational resources: Demo, Audiovisual and Written texts;
3. Active methodologies (do), making use of the following educational resources: Group Work, Case-studies and Simulation.
Regarding the evaluation the following methods are used:
1. Evaluation by frequency, comprising:
a) 2 written individual tests, with a weight of 35% each of the final mark and subject to a minimum score of 7.0 values;
b) Group work, with a weight of 30% of the final mark and subject to a minimum score of 7.0 values;
2. Evaluation by examination, comprising:
a) Written individual test.
Learning Results
It is expected that by the end of the curricular unit each student is entitled to:
a) Understand the importance of marketing to the organizations;
b) Understand the process of customer relationship management;
c) Integrate the marketing planning in the strategic planning;
d) Know and use the methods of market analysis and opportunities identification;
e) Understand the process of market segmentation, targeting and positioning;
f) Know in detail the variables of the marketing mix: product, price, distribution and communication;
g) Apply knowledge in decision-making, problem solving and analysis of case studies specific of the marketing area.
Program
Part I. Marketing: concept and process
1. Marketing and customer orientation
2. Strategies and marketing programs
Part II. Opportunity analysis and definition of marketing strategy
3. Marketing environment
4. Buying behavior: the consumer market and the organizational market
5. Competition
6. Marketing strategy
Part III. The marketing mix
7. Product policy
8. Price policy
9. Distribution policy
10. Communication policy
Grading Methods
- - 1.ª prova escrita individual - 35.0%
- - 2.ª prova escrita individual - 35.0%
- - Trabalho de grupo - 30.0%
- - 1 written test - 100.0%
Internship(s)
NAO
Bibliography
Cantista, I., & Rodrigues, P. (2010). Casos Europeus de Marketing. Lisboa: Universidade Lusíada Editora.
Kotler, P., & Armstrong, G. (2015). Princípios de Marketing (15.ª Edição). São Paulo: Pearson.
Pride, W. M., & Ferrell, O. C. (2016). Marketing 2016 (18th Edition). Boston: Cengage Learning.
Dibb, S., Simkin, L., Pride, W. M., & Ferrell, O. C. (2019). Marketing: Concepts and Strategies (8th edition). Hampshire: Cengage Learning.
Baynast, A., Lendrevie, J., Lévy, J., Dionísio, P., & Rodrigues, J. V. (2018). Mercator 25 anos: O Marketing na Era Digital (17.ª edição). Alfragide: Dom Quixote.
Kotler, P., & Keller, K. L. (2012), Administração de Marketing (14.ª edição). São Paulo: Pearson.