Quality and Environment Auditing

Learning Results

Provide the students with theoretical and practical knowledge on the methods and practices for integrated
audits of Quality and Environment To provide skills to use the various tools and techniques in conducting an
audit to meet the critical factors in the certification of integrated systems with different types of both internal
and external audits, and in their moments of achievement.

Program

1 – A framework for audit quality and the environment
1.1. – Historical development of quality management and environment (QA) 1.2. – The policies of QA 1.3. –
Concept and objective of the audit of QA 1.4. – Integrated Audit objective 1.5. – Types of audit QA 1.7. – Internal
audits of the QA systems and products
2 – Standards and requirements for the practice of audit quality and the environment
2.1. – ISO International Standards and European EMAS 2.2. – International Standards on Auditing of QA; 2.3. –
The audit as part of the standard 19011: structure, scope, objectives, and program management activities.
2.4. – Training and professional certification, and the auditor’s Profile
3 – Audit program of QA
4 – The audit of the QA
5 – Supervision of audits
6 – Audit reports of the QA
7 – Total quality and models of self-assessment
8 – Measurement of the effectiveness of quality audits and internal and external environment

Internship(s)

NAO

Bibliography

PIRES, A. R., (2007), Qualidade – Sistemas de Gestão da Qualidade, 3ª ed, Silabo.PINTO, A, e SOARES, I.,
(2009), Sistemas de Gestão da Qualidade – Guia para a sua implementação; Silabo
PINTO, A., (2005), Sistemas de Gestão Ambiental- Guia para a sua implementação,, Silabo. CASEIRÃO, Manuel
R., (2003), “Auditoria Ambiental – Perspectiva Contabilístico-financeira”, Áreas Editora. IPQ,“NP EN ISO
9001:2008 – Sistemas de gestão da qualidade. Requisitos (ISO 9001:2008), 3ª ed. IPQ. IPQ, “NP EN ISO
9000:2005 – Sistemas de gestão da qualidade: Fundamentos e vocabulário, 2ª ed. IPQ
ISO, 2011, ISO 19011:2011-Guidelines for auditing management systems, ISO
IPQ, (2004, 2006), NP EN ISO 14001:2004/Emenda 1: 2006 – Sistemas de Gestão ambiental, requisitos e linhas
de orientação para a sua utilização, IPQ
IPQ, (2006), NP ISO 14050:2006 – Gestão ambiental – Vocabulário (ISO 14050:2002),
Regulamento (CE) n.º 1221/2009 sistema comunitário de ecogestão e auditoria (EMAS)