Learning Results
This curricular unit aims to provide students with the empirical and theoretical knowledge about human behavior in organizations from a perspective of change and innovation. Specifically, the students should be able to: 1. Understand the factors that determine / influence human development in organizations; 2. Reflect on and discuss the processes of communication, motivation, leadership and learning from the perspective of organizational change and innovation; 3. Acquire skills in coaching; 4. Apply neuro-linguistic programming to improve personal and organizational development. 5. Acquire skills and techniques that allow methodological advise management on organizational analysis and / or implementation of measures for evaluating the performance of human resources
Program
1. Definition of Organizational Development and design of organization as an open system and its implications. 2. The dynamics of people and organizations: the processes of communication, motivation and leadership as incentives for innovation and change in organizations. 3. Performance Evaluation 4. Neuro-linguistic programming: 4.1. Definitions 4.2. Techniques and assumptions 4.3. World Models 4.4. Rapport 4.5. Accelerated Learning 4.6. Representational systems 4.7. Meta-programs 4.8. Anchorage 4.9. Circles of Excellence 5. Organizational Coaching: 5.1. Positive Organizations 5.2. Main activities / skills related to coaching 5.3. Various Models of Coaching (GROW / ACHIEVER / LASER / POSITIVE) 5.4. Benefits and key elements of coaching 5.5. Modalities 5.6. Coaching Styles 5.7. Coaching and leadership 5.8. Coaching and Emotional Intelligence 6. Organizational learning and innovation.
Internship(s)
NAO
Bibliography
Bou-Pérez, J. F. (2007). Coaching para docentes. Barcelona: Ed. Club Universitario. Camara, P.; Guerra, P.; e Rodrigues, V. (2007). Novo Humanator – Recursos humanos e sucesso empresarial. Lisboa: D. Quixote. Cunha, M. P., Rego, A. e Cunha, R. C. (2006). Organizações positivas. Lisboa: D. Quixote. Cunha, M. P. et. al. (2007). Manual de comportamento organizacional e gestão. Lisboa: RH Ed. Goleman (2007). Inteligência social – A nova ciência das relações humanas. Lisboa: Circ. de Leitores. Huczynski, A.; e Buchanan, D. (1991). Organizational behavior. N. York: Prentice-Hall. O`Connor, J.; e Lages, A. (2005). Coaching con PNL. Barcelona: Urano. Rego, A. et al. (2004). Coaching para executivos. Lisboa: Escolar Ed.. Seymour, J.; e O´Connor, J (2005). Introdução à programação neurolinguística. Como entender e influenciar as pessoas. S. Paulo: Ed. Summus. Whitmore, J. (2009). Coaching for performance. London & Boston: Nicholas Brealey.