Operations Management I

Theoretical lectures serve to introduce the concepts, models and procedures of operations management, with powerpoint support. Some procedures are exemplified using demonstrative methodology. Tutorial classes are used to adress, analise and solve problems applying the studied concepts and models, with MsExcel. The evaluation involves two written tests during the semester or a final exam.

This unit aims to provide students with concepts of production and operations management as well as tools and methodologies for forecasting and decision support. At the end, the student should identify the roles and strategies of production management, as well as the different types of layouts, their balance and their restrictions. They should formulate and solve decision problems by applying appropriate models. They should formulate and solve problems of resource allocation, looking for its optimization. They must choose and apply appropriate methodologies for establishing forecasts. Generally, it is intended to develop the skills of analysis and problem solving, applying the acquired knowledge.

1.Operations Management: Conceptual Areas, Functions and Strategies of production.
2.Lay-outs systems: Concepts, flowcharts; Line balancing; Theory of Constraints.
3.Decision Theory: Decision Environments (Certainty, Uncertainty, Risk); Decision Criteria under Uncertainty; Decision under Risk, Decision Trees and Analytic Hierarchy Process method.
4.Resource allocation: Formulation of linear, integer and binary programming problems related with operations managements; resolution by MsExcel-Solver and result analysis.
5.Forecasting: Stages, Limits and Methods; Time Series (Moving Average, Exponential Smoothing, Series with Trend, (Holt and Holt-Winters Methods); Causal models.

NAO