Equipments and Gerentology Social Services Management

Base Knowledge


Teaching Methodologies

The learning process articulates practical classes of active and interactive problem-centered methodologies, with an emphasis on critical reflection on the themes of the program. By:

– Expository Method: In order to support elementary, new and complex theoretical concepts that require na educational approach;

– Critical analysis and active discussion of scientific papers;

– Contact and handling of theoretical and practical tools that promote understanding of the themes;

– Role-playing as an interactive and collaborative teaching technique through which the student develops his/her capacity for critical reflection and self-reflection, interaction and creativity.

Evaluation consists in two knowledge tests on the topics covered (40% each test) and a group work (20%).

Evaluation by exam (100%) will be made through written and oral test (only if the classification 8 or 9 points).

Learning Results

1. Know how to conceptualize the geriatric intervention in social policy and understand the guidelines of state intervention in this area and the European recommendations;

2. Understand the role of social facilities for the realization of gerontological policy and analyze their weaknesses and strengths in the pursuit of quality standards;

3. Being able to reflect and review and continuously management systems to technical and organizational level and act in a strategic management logic of financial, physical, human, social and environmental;

4. To identify and analyze different models of intervention in organizations linking seamlessly stakeholders, resources, equipment and necessary infrastructure.

5. Know how to select the means for the effective management of people, groups, organizations or communities, when supported in planning, organization, coordination and evaluation of gerontological resources.


1. Main social responses in support of the elderly: what services and professionals?

2. Quality of services in gerontological equipment: Implementation of Quality Management System (Manuals SS quality.), Key indicators related to the intervention management, certification process.

3. Funding Sources of support institutions for the elderly: protocols, cooperation agreements and financial vulnerability.

4. Organization of the space and institutional ergonomics.

5. Care documentation: individual and registration grids.

6. Care restorative: the institutional service to promote the functionality and autonomy of the elderly.

7. Reform and other supplements of financial income of the elderly: relation with social response.

8. Management of complex cases: Legal proceedings in failure situations; institutional mistreatment.

Grading Methods

  • - test - 100.0%
Continuing Evaluation
  • - group work - 20.0%
  • - test 2 - 40.0%
  • - test 1 - 40.0%




Pearce, B.W.(2000). Sénior living communities: Operations management and marketing for assisted living, congregate, and continuingcare retirement communities. Maryland: The John Hopkins University Press.

Paulos, C. (2010). Gestão de Instituições para Idosos: Qaulidade, Humanidade e Eficiência em Cuidados Geriátricos. Dashofer Holding Ltd.

Martin, V., Henderson, E. (2004). Gestão de Unidades de Saúde e de Serviços Sociais. Monitor. Lisboa.

Instituto da Segurança Social (2007). Estrutura Residencial para Idosos – Manuais da Qualidade. Instituto da Segurança Social. Lisboa.