Warehouse ChallengeManagement – Systems and Technologies

No precedence over other disciplines is set and no recommended knowledge base is specified.

Classes will be taught in a theoretical-practical regime. The expository methodology will be used in the presentation of the concepts, supported by practical experimentation through the realization of exercises for the application of the transmitted concepts. Practical experimentation will be enhanced through a project where students will be challenged to apply knowledge learned in theory to an organizational case, exploring the capabilities provided in an inventory management system. 

Learning objectives involve analyzing the principles of management of logistics centers, from a perspective of their digital transformation and managing this change based on a technological paradigm based on new informationtechnologies, in particular on warehouse management systems, whether, or not, included in a single integrated ERPmanagement system. Warehouse management is complex, with thousands of unique item codes with thousands ofunits stored in inventory. It is intended to address the main sub-processes taking place in the facilities, such asreceiving, separating and dispatching items, with synchronization between them. Technologies to track and managethe operation and integrations with other autonomous systems will be discussed. It is intended to exercisefunctionalities of a warehouse management system in practice and design a solution for a given organization.Challenges and opportunities of information systems and technologies in warehouse management will be discussed.

The principles of logistics center management
Main processes and operations in logistics centers
Digital Transformation and Change Management in Logistics Centers
Integrated Management Systems (ERP) and Warehouse Management Systems
Critical success factors in warehouse operation
Monitoring, control and key performance indicators in warehouse management
Challenges and opportunities of information systems and technologies in warehouse management

NAO

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