Business Management and Organizational Behavior

No basic knowledge is required in this UC.

The following teaching-learning methodologies will be used:

1. Verbal Methodologies (say) / Intuitive Methodologies (show), Exhibition, Explanation, Dialogue. The Exhibition Methodology, using audiovisual media to explain the programmatic contents.
2. Active Methodologies (do), Case Study. Active Methodology, through the resolution of practical cases and discussion of case studies and scientific articles.
3. Collaborative methodologies, through group work.

This curricular unit aims to provide an elementary understanding of the context, activities and tools of organizational management. It also seeks to raise students’ awareness of the need to learn how to manage the ambiguity and complexity inherent in management activities. Throughout this curricular unit students will have the opportunity to explore relevant aspects of the theory and practice of contemporary management, deepening some topics addressing recent trends in this area. They should also understand the limits and contributions of the various scientific areas to the management knowledge body, distinguishing the theoretical body from management practices. Students should be able to make an approach to management as a field of study, exposing students to the main lines of research. Finally, it aims to develop an initial set of knowledge, skills and attitudes indispensable to the exercise of management positions and that will be deepened and developed in other curricular units of the cycle of studies.

At the end of the curricular unit, students should be able to:
– Understand the importance of Management in the business system and in society in general;
– distinguish within the company the different components of management, their specific objectives and different modes of operation;
– Know the main concepts and techniques of the management area; raise awareness of the social and economic relevance of entrepreneurship; understand the entrepreneurial process and the preparation of the business plan;
– Know the factors underlying organizational behaviour and their potential consequences; analyse and intervene on some factors that determine behaviour in the work context; know the understanding: the concepts and functions of innovation in the company, the process of organizational innovation, the process of implementing an innovative culture and organizational change by innovation.
– Know the theory and practice of contemporary management from the perspective of planning, organization, leadership and control functions;
– Introduce the concept of general management and analyse the fundamental functions of management and its interdependence.
– Apply the basic concepts of management, with main focus on the most relevant functional areas of organizations.
– Analyze the main functional areas of organizations, such as human resources management, productive, financial, quality, accounting.
– Identify the various levels of management and the main tasks of managers.
– View the company as a social organization with its own characteristics
– Describe the organization process and the various types of departmentalization used in the definition of organizational structure of a company.
– Establish the concepts of authority and delegation, responsibility, centralization and decentralization and their relations with the various organisational structures, advantages and disadvantages and options to be taken.
– Analyze how the type of structure of an organization is determined by several variables, such as strategy, its age and size, technology, the environment and the existing forms of power and control.
– Analyze the main contributions of theories on motivation for management.
– Analyze the various studies on leadership and reflect on its importance in the organizational context.
– Describe the communication process within an organization.
– Apply the fundamental management practices, adapting them to the specific context and needs of the organization.
– Use models and management tools to assist decision making.

1 – Organizations and management.
1.1. The study of organizations: Concept, scope and objectives of the organization.
1.2. The organization and the environment: concept and typology of organizations; environment and organization as a system
1.3. The individual and organizations: Management and managers.

2. Management challenges.
2.1. The evolution of theories of administration.
The Main Contributions of Organizational Theories, Behavioral Theories, The Quantitative Approach, the Systemic Approach. the contingency approach.

3. Management; Functions, levels and processes – Organizational Structures;
3.1. Management functions : Planning, Organisation, Leadership, Control
3.1.1. Planning – strategic and tactic , Strategy, vision, Mission, Objectives,
3.1.2. The Organization and Organization Process , The Structures of Organizations – Departmentalization
3.1.3. Control, coordination, evaluation
3.1.4. The Management – Behavioral aspects of leadership management, motivation, communication

4. The main business functions
4.1. Marketing Management, Evolution of the Marketing concept; Quantitative and qualitative analysis of the market; Marketing Mix
4.2. Production management; production management and company strategy; types of production and stock management;
4.3. Financial management and investment analysis; company’s assets, financial statements, analysis and selection of investments;
4.4. Human resource management / people management – from recruitment, selection to integration into the company

5. Management and entrepreneurial activity; basic concepts; the social and economic importance of entrepreneurship; the profile of the entrepreneur and main motivations; the entrepreneurial process – from idea to market; realisation; the business plan;

6. Organizational behavior and management;
6.1. Group and team processes – Individual and group behavior;

7. Leadership and management
7.1. Power, influence and behavior
7.2. Leadership Theories
7.3. Personality, perceptions and attributions
7.4. Emotions and stress

8. Motivation and satisfaction at work
8.1. Approaches and theories of motivation at work

9. Organizational Communication;
9.1. Conflict and negotiation;

10. Innovation and organizational change
10.1. Organizational Change
10.1. Organizational Innovation
10.2. Organizational culture
10.3. Social Responsibility

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