Management of Organizational Knowledge

N/A

The syllabus will be developed using: a) lectures, b) theoretical-practical sessions and case analysis of research studies, c) pratical work in class and extra-class.

At the end of the semester, students must be able to:

– Know and understand the main relationship processes and dynamics within organizations.

– Know how to plan, execute and evaluate proposals for intervention in organizational processes and dynamics

1. Communication processes in organizations

2. Decision making processes

3. Conflict

4. The perception of justice and citizenship in organizations

5. Building organizational trust

6. Identity, culture and organizational climate.

• - Exam - 100.0%

• - Individual written test - 40.0%
• - Project/ group work - 40.0%
• - Face to face participation in class workand completion of proposed individual tasks - 20.0%

NAO

Barros, L. (2007). Strategor. Política global da empresa. Lisboa: D Quixote.

Caetano, A, & Vala, J (2007). Gestão de recursos humanos: Contextos, processos e técnicas. Ed RH.

Cerdeira, J. (2010). O valor da confiança na definição da cultura organizacional. Exedra, 3, 125-134.

Cerdeira, J. P. (2018). Confiança, confiabilidade e ética: podem as empresas aprender alguma coisa com Aristóteles?. Organicom, 15(29), 89-100.

Cunha, M, Rego, A, Cunha, R & Cardoso, C (2016). Manual de comportamento organizacional e Gestão. Ed RH.

Gilovich, T., Keltner, D., & Nisbett, R. E. (2016). Social psychology. W. W. Norton Company

Kinicki, A & Kreitner, R (2013). Organizational behavior. McGraw-Hill

Robbins, S. & Judge, T. (2018). Organizational behavior. Prentice Hall

Sinding, K, & Bollingtoft, A. (2014). Cases on management, leadership and organisations. Narayana Press