Base Knowledge
Not applicable.
Teaching Methodologies
In this curricular unit, the following teaching methods are used:
a) Verbal methods, using exposition, explanation, dialogue, debate and interrogation;
b) Intuitive methods, using demonstration, audio-visual and written texts;
c) Active methods, using group work and case studies.
Learning Results
At the end of this curricular unit, the student is expected to be able to:
a) Explain the concept and the marketing process;
b) Discuss the importance of customer relationship management;
c) Relate strategic planning to marketing planning;
d) Distinguish and use methodologies of market analysis and opportunity identification;
e) Distinguish and relate the stages of the marketing strategy: segmentation, targeting, differentiation and positioning;
f) Distinguish and combine the variables of the marketing-mix: product, price, distribution and communication;
g) Select strategic and operational marketing decisions among alternatives and assess their impact on organizational performance.
Program
Part I. Marketing: concept and process
1. Marketing and customer orientation
2. Strategies and marketing programs
Part II. Opportunity analysis and definition of marketing strategy
3. Marketing environment
4. Buying behavior: consumer market and organizational market
5. Competition
6. Marketing strategy
Part III. Marketing mix
7. Product policy
8. Price policy
9. Distribution policy
10. Communication policy
Curricular Unit Teachers
Grading Methods
- - Trabalho de grupo - 30.0%
- - 1.ª prova escrita individual - 35.0%
- - 2.ª prova escrita individual - 35.0%
- - 1 written test - 100.0%
Internship(s)
NAO
Bibliography
Baynast, A., Lendrevie, J., Lévy, J., Dionísio, P., & Rodrigues, J. V. (2018). Mercator 25 anos: O Marketing na Era Digital (17.ª ed.). Dom Quixote.
Dibb, S., Simkin, L., Pride, W. M., & Ferrell, O. C. (2019). Marketing: Concepts and Strategies (8th ed.). Cengage Learning.
Kotler, P., & Armstrong, G. (2015). Princípios de Marketing (15.ª ed.). Pearson.
Kotler, P., & Keller, K. L. (2019). Administração de Marketing (15.ª ed.). Pearson.
Pride, W. M., & Ferrell, O. C. (2020). Marketing (20th ed.). Cengage Learning.