Base Knowledge
N/A
Teaching Methodologies
Not available.
Learning Results
Understand the importance of operations management and of logistics in pursuing and sustaining a competitive advantage.
Understand the importance of supply management in achieving desired availability at an appropriate cost and solve problems in this area.
Understand the key decisions associated with transportation management and solve problems in this area.
Understand the importance of location decisions and solve problems there.
Understand the consequences for managing of a customer contact degree service and solving queuing problems.
Recognize the importance of the supply chain in properly serving the customer.
Understand the methodologies and solve problems in demand forecasting.
Know how to plan and control the execution of a project and know how to operationalize appropriate methodologies.
Program
1. The role of operations management and logistics in organizations
2. Supply Management
3. Transportation Management
4. Equipment Location
5. Management of services and queues
6. Supply Chain Management
7. Demand forecasting
8. Project Management
Grading Methods
- - Written test - 100.0%
- - 3 written tests - 100.0%
Internship(s)
NAO
Bibliography
Carvalho, J. (coord.) (2010). Logística e Gestão da Cadeia de Abastecimento. Lisboa: Edições Sílabo.
Roldão, V., & Ribeiro, J. (2007). Gestão das Operações – Uma abordagem Integrada. Lisboa: Monitor.
Carvalho, J. (2002). Logística (3.ª ed.). Lisboa: Edições Sílabo.
Krajewski, L., Ritzman, L., & Malhotra, M. (2013). Operations Management: Processes and Supply Chains (10th ed.). Prentice Hall.
Costa, J., Dias, J., & Godinho, P. (2010). Logística. Coimbra: Imprensa da Universidade de Coimbra.
Chase, R., Jacobs, F., & Aquiliano, N. (2006). Operations Management for Competitive Advantage with Global Cases, McGraw-Hill.
Pinto, J. (2010). Gestão de Operações – Na Indústria e nos Serviços (3.ª ed.). Lisboa: Lidel.
Lisboa, J., & Gomes, C. (2006). Gestão das Operações. Porto: Vida Económica.