Operations Management I

Skills of MS-Excel as an intermediate user.

Expository classes to present the concepts, models and procedures of the syllabus, with the support of Powerpoint.

Use of the demonstrative method to exemplify cases.

Problem solving classes, involving the proposal, analysis, formulation and resolution of exercises to apply the contents, with systematic use of MsExcel.

This curricular unit aims to provide students with production and operations management concepts, tools and methodologies for forecasting and decision support. At the end, the student must identify the production management functions and strategies, as well as the different types of production layouts, their balance and restrictions. The students must formulate and solve decision problems using proper models. They must formulate and solve problems of resource allocation, seeking its optimization. They must choose and apply proper forecasting methodologies.
Generically the aim is to develop skills of problem analysis and solving, applying the acquired knowledge

1. Operations Management: Conceptual Areas, Functions and Strategies of production.

2. Capacity and typology of production systems (Layouts): Concepts and Flowcharts; Capacity and Balancing of lines; Theory of restrictions.

3. Decision Theory: Decision environments (Certainty, Uncertainty, Risk); Decision criteria in an Uncertainty environment); Decision in a risk environment; Decision Trees; Multicriteria decision and “Analytic Hierarchy Process” method.

4. Resource allocation: Formulation and modeling of operations management problems with Linear, Integer and Binary Programming; Formulation of non-linear operations management problems; Resolution by MsExcel-Solver and analysis of results.

5. Forecast: Stages, Horizon and Forecasting Methods; Causal models; Time series (Simple Moving Average, Simple Exponential Smoothing, Trend Series – Holt and Holt-Winters Method).

NAO

GOLDRATT, Eliyahu M., The Goal : A Process of Ongoing Improvement, Gower Publishing

STEVENSON, W.J., Production / Operations Management, Irwin-McGraw-Hill

KRAJEWSKI, L.J., RITZMAN, L.P., Operations Management ,Addison-Wesley Publishing Company Inc, 1996 RENDER, B., STAIR, R.M., Quantitative Analysis for Management , Allyn an Bacon Inc, 1998

CHASE, R.B., AQUILANO, N., Production and Operations Management, Irwin, 1989

RENDER, B., STAIR, R.M., Quantitative Analysis for Management ,Allyn an Bacon Inc, 1998

CHASE, R.B., AQUILANO, N., Production and Operations Management, Irwin, 1989

HILLIER,F.,S.,LIEBERMAN, G.J.,Introduction to Operations Research, McGraw-Hill