Group Management

N/A

a) Theoretical-practical sessions, focused on the development of activities of analysis and critical reflection, based on different resources, including texts, exercises and audiovisual resources.
b) Practical sessions – the following teaching/learning methodologies will be used: debate, case study, film viewing and document analysis; pedagogical game; cooperative work; group dynamics, worksheets; presentation of topics and works by students.
The curricular unit includes teaching-learning moments in b-learning format, with theoretical content covered in elearning, through the Moodle platform. The active participation of students and performance in group work will be evaluated.

Continuous assessment – individual and group work during training sessions – 100.0%
Assessment by Exam – individual written test 100.0%

At the end of the program, students should be able to
1) knowing how to identify the main attributes associated with the management of group dynamics and teamwork management;
2) know how to use techniques of cooperative organization of work and productive management of conflict;
3) know how to use problem-solving and decision-making techniques.

1) Communication and groups
1.1.) Basic concepts, The phenomenon of communication, criteria of effectiveness and efficiency in communication, verbal and non-verbal communication, interpersonal, group and social communication,
1.2.) Communication determinants and obstacles,
1.3.) The management of communication in groups: Norms, cohesion, tasks, leadership, Emotional intelligence,
2) Animation of groups and teams
2.1.) Group formation and organization of the learning environment
2.2.) Competition, cooperation and organization of work teams
2.3.) Conflict Management
2.4.) Creativity and problem solving
2.5.) Diversity management within groups
3) Methods and techniques for managing groups and teams
3.1.) Group animation techniques and objectives
3.2.) Variety of techniques (presentation, knowledge, affirmation, trust, communication, cooperation, conflict resolution, evaluation).
3.3) Group dynamics exercises and activities

• - Exam - 100.0%

• - Individual and/or Group Work - 100.0%

NAO

Barbosa, L. (1995). Trabalho e dinâmica dos pequenos grupos: Ideias para professores e formadores. Porto Editora.
Brandes, D., & Phillips, H. (1977). Manual de jogos educativos: 140 jogos para professores e animadores de grupos. Moraes.
Chiocchio, F., Kelloway, E., & Hobbs, B. (2015). The psycholoogy and management of project teams. Oxford University Press.
Fisher, K. et al (1995). Tips for teams: A ready reference for solving team problems. McGraw-Hill.
Hackman, J. (2011). Collaborative intelligence: Using teams to solve hard problems. Berrett-Koehler Publishers.
Levi, D. (2001). Group dynamics for teams. Sage.
Pérez, J. & Rugny, G. (1988). Psicologia de la influencia social. Promolivro.
Robbins, H., & Finley, M. (2000). The new why teams don’t work. Berrett-Koehler Publishers.