Learning Results
When you finish this course students should be able to:
• Understand the main concepts associated with ERP (Enterprise Resource Planning).
• See an ERP system as the main unifying data of an organization: its major components.
• Identify best practices in ERP systems.
• Understand the architecture of an ERP, the importance of the concepts of integration of functions / business
processes and integration of their data, create models of business processes (BPM) and its data model (ERM);
• Understand how different data of different processes are interrelated.
• Know how to apply some tools.
• Develop small jobs / BPM projects.
• Characterize and balance the main advantages and disadvantages associated with implementing an ERP
system
Program
● Introduction to ERP Systems
● Key ERP Solutions
● The business model
● Organization Value Chain
● Components of an ERP system
● ERP Systems Lifecycle
● Best practices in implementing an ERP
● Business Process Management (BPM)
● Supporting Services and Technologies
● Implementation and Instantiation (practical work)
Curricular Unit Teachers
Internship(s)
NAO
Bibliography
Hossain, L., Patrick, J.D. and Rashid, M.A. (2002), Enterprise Resource Planning: Global Opportunities &
Challenges, Idea Group Publishing.
• Silva, F., et al. (2000), ERP e CRM, Centro Atlântico.
• Oz, E. (2000), Management Information Systems, Thomson Learning.
• Khosrowpour, M. (2001), Managing Information Tecnology in a Global Economy, Idea Group Publishing.
• O’Leary, D.E. (2000), Enterprise Resource Planning Systems, Cambridge University Press.
• Harwood, S. (2003), ERP: The Implementation Cycle”, Elsevier Science.
• Shields, M.G. (2001), E-Business and ERP: Rapid Implementation and Project Planning, John Wiley & Sons,
Inc
• Amaral, L. e Varajão, J., (2000), Planeamento de Sistemas de Informação, FCA Editora de Informática.
• Scheer, W. (1994), Business Process Modelling, Springer-Verlag.
Weske, M., (2012). Business process management: concepts, languages, architectures. Berlin, Germany: Springer.
Estébanez, R., Trigo, A., & Belfo, F. (2016). ERP systems adoption evolution in Iberian companies during the global financial crisis and recession (2007-2014). IEEE Conference Publications. 2nd International Conference on Information Management (ICIM), 116 – 120. doi: 10.1109/INFOMAN.2016.7477544