Learning Results
The aim is to study Information Systems (IS) in their basic characteristics and different frameworks in the real
world of organizations, with the following objectives:
• Define the basic concepts of an Information System.
• Recognize the technologies used in Information Systems.
• Understand the difference between information, information systems and information technologies that
support them.
• Assess the key role that technology and information systems play in organizations from the point of view, but
also and mainly as a powerful aid in business strategy;
• Acquiring sensitivity to the organizational aspects involved in introducing new systems and information
technologies and their impact on organizations;
• Know the methods of developing information systems;
• Know the Decision Support Systems (Business Intelligence).
Program
1. Fundamentals of Information Systems (IS)
1.1. Technologies and Information Systems and the Paradox of Productivity
2. Organizational Information Systems
3. Management Information Systems
3.1. Reference Model for IS
4. Dimensions of Strategic Information Systems
5. Strategic Planning for Information Systems (SPIS)
6. Development of Information Systems
6.1. Fundamental concepts of modeling systems (Unified Modeling Language)
6.2. Use Cases
6.3. Activity Diagrams
6.4. Class Diagrams
7. Decision support systems (Business Intelligence)
7.1. Data Warehouses
7.2. Dashboards, Tableau de board and balanced scorecard
8. E-Business
Internship(s)
NAO
Bibliography
João Varajão (2005), “A arquitectura da Gestão de Sistemas de Informação”, FCA Editora de Informática Lda.
Luís Amaral e João Varajão (2000), “Planeamento de Sistemas de Informação”, FCA Editora de Informática
Lda.
Filomena Castro Lopes, Maria Paula Morais e Armando Jorge Carvalho (2009), “Desenvolvimento de Sistemas
de Informação”, FCA Editora de Informática Lda.
José Rascão (2001), “Sistemas de Informação para as Organizações”, Edições Sílabo.
Ralph M. Stair e George W. Reynolds (2006), “Princípios de Sistemas de Informação”, Thomson.
Kenneth C. Laudon e Jane P. Laudon (2010), “Management Information Systems”, Pearson.
Maribel Yasmina Santos e Isabel Ramos (2009), “Business Intelligence – Tecnologias da Informação na Gestão
de Conhecimento – 2.ª Edição Actualizada e Aumentada”, FCA Editora de Informática Lda.