Management and Marketing in Pharmacy

Base Knowledge

Introduction to Pharmacy and Pharmacoepidemiology

Teaching Methodologies

The classes are taught using active and participatory methodologies, using interrogative, expository and demonstrative methods.

Theoretical classes with exposition, development and discussion of the presented material. Theoretical-practical classes with the development of marketing analysis of health products and services and role-playing of the sales force.

 

Learning Results

Identify and acquire the basic principles of administration and management of health in general and pharmacy in particular.

Identify the technical principles that lead to the economic management of drug stocks at all stages of the drug circuit, whether in hospital pharmacy or community pharmacy.

Respond to society’s demands in the preparation, control, distribution and counseling of medicines, combining economic/financial aspects with the quality of healthcare provision.

Apply basic marketing knowledge in the pharmacy or pharmaceutical laboratory environment. Develop a marketing plan for a product or pharmacy, from its conception to its implementation and future follow-up.

Develop theoretical and practical resources on marketing and enable specialization in the area. Understand the basics of the product sale process.

Program

Logistics and distribution of drugs in the hospital context (FH) Logistics Concept Hospital Supply Concept Medicine cycle and the hospital pharmacy Reception and Packaging/Storage of Medicines in the F.H. Distribution of Medicines in a hospital environment Economic management of drug stocks Concept and objectives of economic management of drug stocks Economic management of a Hospital Pharmacy service Hospital Pharmacy Care Indicators Hospital Pharmacy economic management indicators Community Pharmacy Management/workshop Community Pharmacy Organization From Order to Product Sale user management prescription management Financial management Practical cases in the management of stocks and users.

The role of Marketing

Concepts and Evolution of Marketing

Market Analysis and Studies

Market

Consumers

Preparation of market study

Segmentation and Positioning

Segmentation Criteria

Positioning

The Product and Price

Characteristics of a product

Price definitions

Distribution

The Sales Force

Marketing Strategies

Marketing-MIx

The Marketing Plan

SWOT analysis

The Marketing Business to Business

Relational Marketing

Internet Marketing

Marketing 1.0 to 5.0

Curricular Unit Teachers

Internship(s)

NAO

Bibliography

Mandatory bibliography:

Introdução à Gestão de Organizações. (3ª Edição), 2011. João Lisboa, Arnaldo Coelho, Filipe Coelho e Filipe Almeida. ISBN 9789727883974 Editor: Vida Económica

Manual da Gestão de Stocks-Teoria e prática. Lopes dos Reis. editor: Editorial Presença‧ ISBN: 9789722333078

Logística e Gestão da Cadeia de Abastecimento. José Crespo de Carvalho, & Cols. 2ª Edição. ISBN: 978-972-618-894-0. 724 páginas. Ano de publicação: 2017

Revista TecnoHospital nº81, maio/junho 2017, Logística e farmácia hospitalar

A ARTE DA GESTÃO – MANUAL PRÁTICO PARA A FARMÁCIA

António Hipólito Aguiar. 1ªedição, Janeiro 2023

Editora: Hollyfar — Marcas e Comunicação, Lda.

Coleção: Farmácia Distribuição, Revista Profissional da Farmácia. ISBN: 978-989-53999-0-1

Denis Lindon, Mercator XXI – Teoria e Prática do Marketing, Dom Quixote

Philip Kotler  e Kevin Keller –  Administração de Marketing, Prentice Hall