Oral and Written CommunicationTechniques I

Base Knowledge

Mastery of the Portuguese language in terms of its rules or grammatical structures, as well as knowledge of the importance of communication in any organization, are essential for successfully completing this curricular unit.

Teaching Methodologies

As this is a theoretical-practical curricular unit, regular attendance and the active and critical participation of students will be strongly requested during classes, with moments of an expository nature, the responsibility of the teacher, alternating with practical exercises carried out by the students.

Real situations of communication and oral and written expression will be analyzed.

Learning Results

OBJECTIVE

The curricular unit of Oral and Written Communication Techniques I has as its primary objective to develop the linguistic competence of students, with a view to better communicative proficiency, providing knowledge and the development of technical and communication skills for the effective performance of the functions of a Professional Management and Administration Secretariat in a dynamic and demanding context.

 

SKILLS TO BE DEVELOPED BY STUDENTS

This curricular unit aims for students to be able to develop and improve oral and written expression techniques and skills in Portuguese.

In this way, we seek to answer a diverse set of questions, such as:

  • Emphasize the importance of written and oral communication in the exercise of citizenship;
  • Conceive the Portuguese language as a way of accessing other ways of thinking, other ways of representing the world and human relationships;
  • Develop and deepen grammatical, discursive and sociocultural skills (with relevance in correcting and enriching oral and written speech);
  • Acquire oral and written communication and expression techniques in order to act effectively in the most varied situations of use.

Program

I.          Communication

  1. Communicative act – interactive act:

1.1  Components of the communicative act;

1.2  Conditioning factors of the communicative act

 

      2.The functions of communication

2.1  The Secretarial Professional as a Public Relations agent;

2.2  Brief notions of ceremonial and protocol

 

II.         Communication and oral expression:

  1. Specificity of the oral mode – from spontaneous speech to prepared speech
  2. Assertiveness, passivity and aggressiveness

           

III.        Communication and written expression:

  1. Stages of the writing process: planning, textualization and review;
  2. Constitutive principles of the text: coherence, cohesion and connection.

 

Curricular Unit Teachers

Internship(s)

NAO

Bibliography

BORGES, M. (2015). Secretariado – Uma visão prática. Lisboa: ETEP – Edições Técnicas e Profissionais. 
 
CORREIA, C. (2019). “O perfil da secretária do século XXI”, Executiva. 
 
ESTRELA, E., SOARES, M. e LEITÃO, M. (2003). Saber Escrever, Saber Falar. Lisboa: D. Quixote. 
LOPES, A, e C. CONCEIÇÃO (2013), Texto, Coesão e Coerência. Coimbra: Almedina.
 
LOPES, I. e PEIXINHO, A. (2011). Acordo Ortográfico 2011. O que mudou no Português Europeu. Coimbra: Imprensa da Universidade de Coimbra. 
 
 
MATEUS, M. H. M. et al. (2003). Gramática da Língua Portuguesa. Lisboa: Caminho (5ª ed. revista e aumentada). 
 
MONTEIRO, M. (2015). Dicionário de Erros Frequentes da Língua. SOREGRA. 
 
PEASE, A. e PEASE, B. (2006). Linguagem Corporal. Lisboa: Bizâncio. 
 
PINTO, M. (2002). Novo prontuário Ortográfico (2ª ed. revista). Lisboa: Plátano Editora. 
 
REGO, A. e CUNHA, M. (2006). Comunicar – Aprenda as Regras de Ouro das Apresentações em Público. Lisboa: Dom Quixote 
 
REGO, A. (2016). Comunicação Pessoal e Organizacional – Teoria e Prática. Lisboa: Edições Sílabo.