Base Knowledge
no prior knowledge is needed
Teaching Methodologies
The course will be developed according to a theoretical-practical model with structured exposition of the contents and related analysis and discussion or debate. Will use an interrogative and interactive methodology prior to the presentation of the main content and concepts, and is demonstration/explanation through its practical application in everyday situations and using, where appropriate, audio-visual means. Will, also include moments of independent study with research on contents or critical analyse of texts/papers.
Learning Results
The student must acquire:
Knowledge:
* Communication and interpersonal relationships;
* Individual and group behaviour and their influences.
Skills:
* Adopt strategies of non-verbal and verbal communication and interaction with patients, other professionals and the public;
* Understand the world around in terms of individual and relational context;
* Recognize and discuss the importance of behavior in interpersonal relationships;
* Demonstrate empathy to the needs of others.
Competences:
* Communicate and interact appropriately in different professional contexts;
* Deal appropriately with the patient and his family, while respecting differences, needs and rights;
* Think critically about some psychological phenomena that impact on day to day life;
* Interpret and analyze human behavior.
Program
1. Human communication and interpersonal relationships
1.1. human communication
communication pragmatics
Importance of studying communication and communication functions
Verbal communication (oral and written)
Non-verbal communication: silent language beyond words
face-to-face communication and interview
cognitive deviations and errors
Barriers to communication and fidelity in communication
Attitudes in communication
1.2. Interpersonal relationship
Interpersonal relationship styles
Social interaction and interpersonal relationships
Factors that affect the quality of interpersonal relationships
Self-concept, self-esteem and attributional processes
Social cognition, impressions and factors for its formation, categorization and its dysfunctions.
2. Intra and interpersonal conflict
the brain map
Mirror neurons: learning, imitation and empathy
hunger, emotions and brain
The types of conflict
Dealing with conflicts and skills for their treatment
3. Motivation
motivation and behavior
Theories and approaches of motivation
Personality – personal meanings and sense of identity
4. The group – Group phenomena and leadership processes
4.1. Group interaction and identity
Definition, characteristics and types of groups
The behavior in the group
Group work and its advantages and disadvantages
Group communication, effectiveness and productivity
Group cohesion and compliance pressure
4.2. Leadership
Leadership traits and styles
Functions and consequences of leadership.
Curricular Unit Teachers
Internship(s)
NAO
Bibliography
Bibliografia primária
*Fachada, M. O. (2012). Psicologia das relações interpessoais (2ª Edição). Lisboa: Edições Sílabo.
*Rego, A. (2016). Comunicação pessoal e organizacional: teoria e prátIca (4ª Edição). Lisboa: Edições Sílabo,Lda.
*Watzlawick, P., Beavin, J., & Jackson, D. (1967), (1998). Pragmática da comunicação humana: um estudo dos padrões, patologias e paradoxos da interacção. São Paulo: Cultrix.
Bibliografia Secundária
Álamo, J. Q. del, Félix-Alcántara, M. P., Arguis, C. B., Rojo, S. F., & Mínguez, F. M. (2018). Fome, emoçoes e cérebro: comer com cabeça. Atlantic Press.
Conde, C. J. C., & Ayala, F. J. (2019). O cérebro moral: evolução do cérebro e valores humanos. Atlantic Press.
Pérez, I. P. (2018). O mapa do cérebro; um passeio anatómico pela máquina de pensar. Atlantico Press.